Multifaceted professional with over 10 years of experience across recruitment, customer service, and healthcare support. Proven success in full-cycle recruitment, including job posting, resume screening, interview coordination, and background checks, with hands-on experience using systems like BambooHR, LiveHire, and Salesforce.
Strong healthcare background through roles in credentialing and insurance support, specializing in pre-certifications, claims processing, and healthcare data accuracy for Nursing Allied and a major healthcare account. Demonstrates excellent communication skills, attention to detail, and the ability to thrive in high-volume, fast-paced environments. Recognized for delivering exceptional service and maintaining a professional, client-focused approach across diverse industries.
Experience: 2 - 5 years
Experience: 2 - 5 years
I assisted providers and members with benefit and claims inquiries for a healthcare account.
Experience: 1 - 2 years
I assist client to handle emails, draft and post job ads, screen resumes, schedule interviews, conduct background checks, and update candidate profiles
Experience: 2 - 5 years
Handled patient's summary of benefits including referrals, pre-certification, coordination of benefits and claims
Experience: 1 - 2 years
I manage the recruitment mailbox, respond to queries promptly, and categorize emails, directing them to the appropriate team members.
Experience: 2 - 5 years
Verifying clinicians' credentials, including education qualification, licenses, certifications, and background checks
Experience: 1 - 2 years
I coordinate and schedule interviews between Hiring Managers and candidates
Experience: 1 - 2 years
I review and screen resumes submitted in response to job advertisements
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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