An organized and efficient individual with 5 years of experience managing large-scale software systems and I.T. related hardware problems or issues. Skilled in using and maintaining inventory and sales database. Strong background in ticket management and customer relations. 2-3 years of experience in the field of Application Support.
• Exceptional troubleshooting skill
• Developed good decision-making and planning ability, self- motivated, flexible and analytical.
• Knowledgeable in the use of MS Office Apps
• Computer proficiency
• Desktop Support (Level 1 & 2)
• Service-focused
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 6 months - 1 year
Perform testing and recreation of issues encountered in the application.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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