Mary

E- Commerce-Shopify Customer Specialist/ Dispute Manager

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

June 28th, 2026 (yesterday)

Member Since

October 23rd, 2024

Profile Description

I have 6+ years of experience providing exceptional customer support for Shopify and eCommerce businesses. I help brands improve customer satisfaction by handling email, live chat, social media inquiries, order management, returns, refunds, exchanges, shipment tracking, and PayPal disputes with professionalism and empathy.

I'm proficient in Shopify, Gorgias, Zendesk, Re, HubSpot, Salesforce, Oracle, Citrix Workspace, Google Workspace, Microsoft Office, Slack, and Zoom. I am highly organized, detail-oriented, and able to manage multiple tasks while maintaining fast response times and excellent customer experiences.

I am a dependable remote professional who takes ownership of my work, learns quickly, and thrives in fast-paced environments. Whether you need a Customer Support Specialist, Shopify Virtual Assistant, Customer Success Representative, or E-commerce Support Manager, I am ready to become a valuable long-ter ---------- mber of your team.