Ranilo
Shopify Customer Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.24/hour ($818.18/month)
High school diploma
Last Active
June 21st, 2026 (3 days ago)
Member Since
April 7th, 2024
Profile Description
Customer Support Specialist with 7+ years of experience supporting customers across ecommerce, technology, healthcare, and telecommunications. Consistently maintained CSAT scores above 97% by delivering clear, empathetic, and efficient support via chat,
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Ecommerce » Shopify
Experience: Less than 6 months
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 5 - 10 years
Customer Support » Healthcare
Experience: Less than 6 months
Carefully review and process the applications of over 40 members from brokers and making more than 50 outgoing calls to members in order to get or verify information regarding their application. Achieved an overall processing rate of 120% per hour across five different skills/functions and consistently maintained QA scores above 98%. Collaborate with various departments through email and internal resources to offer appropriate support for member applications.
Office and Administration » Google Workspace
Experience: Less than 6 months
Office and Administration » Microsoft 365
Experience: 5 - 10 years
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Malabon, Manila
- Tests Taken
- IQ
- Score: 120
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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