Staffing Coordinator/Executive Assistant

Achieve new revenue objectives for assigned territory with the primary goal of bringing in new business to increase overall market share. Target accounts include, but are not limited to: hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, banks, funeral homes, etc. Perform all phases of sales activities for assigned territory, including cold calls, follow up calls, analysis of client needs, presentations of services, service existing customer accounts and follow-up as necessary. Establish a networking plan and actively uses it as a working tool, which is revisited as requested. Track all activity in a CRM system. Participate in all scheduled regular meetings. Monitor competitor activity and trends within the territory.

The Healthcare Scheduler is responsible for coordinating and managing staff schedules to ensure seamless service delivery to healthcare facilities. This role involves working closely with healthcare providers, facilities, and internal teams to meet staffing needs while maintaining high levels of accuracy, efficiency, and client satisfaction. Key Responsibilities 1. Scheduling and Coordination: Schedule healthcare providers to meet facility staffing requirements, ensuring timely and accurate placement. Use scheduling tools and applications like the Keavala App to apply healthcare providers to shifts, manage schedules, and track changes. Maintain and update manual and electronic scheduling systems to reflect current assignments and availability. Monitor staffing levels and proactively address gaps by identifying available providers. 2. Credential Management: Ensure that all healthcare provider credentials are uploaded, verified, and up-to-date before scheduling. Coordinate with the credentialing team to resolve any missing or expired documentation. 3. Communication and Support: Handle inbound and outbound calls and emails from healthcare providers and facilities regarding schedules, changes, and inquiries. Act as the main point of contact for providers regarding shift availability, cancellations, and updates. Communicate schedule changes and resolve scheduling conflicts in a timely and professional manner. 4. Relationship Building: Build and maintain positive relationships with healthcare providers and facility contacts. Collaborate with internal teams, such as customer success and staffing, to address and resolve issues. 5. Reporting and Documentation: Maintain accurate records of schedules, assignments, and communications for auditing and reporting purposes. Prepare daily, weekly, and monthly reports on scheduling metrics, including fill rates, cancellations, and provider utilization. 6. Process Improvement: Identify inefficiencies in scheduling processes and propose improvements. Ensure compliance with company policies, procedures, and healthcare regulations.

Managing daily administrative tasks; Promoting company products and services; Checking marketing activities of competitors; Analyzing consumer behavior and advertising campaigns for our company. **** Marketing Associate duties and responsibilities **** Producing marketing materials Collecting data and forecasting trends Conducting market research Communicating with clients Creating advertising materials Managing daily administrative tasks Promoting company products and services Checking marketing activities of competitors Analyzing consumer behavior and collecting data Coordinating with design and content teams Assisting with planning and organizing promotional events

Nurturing Customer Bonds: Forge genuine relationships with our customers, understanding their unique needs and ensuring their continuous satisfaction. Data-Powered Insights: Dive into customer data, spotting trends, and translating insights into actionable strategies for enhanced engagement and happiness. Elevating Engagement: Identify opportunities to provide tailored recommendations that add value and bolster loyalty, resulting in stronger relationships. Creative Problem-Solving: Put your adept problem-solving skills to use, tackling customer challenges head-on and exceeding their expectations. Guiding Complex Initiatives: Utilize your project management skills to coordinate intricate customer projects, ensuring seamless execution and top-notch outcomes. Onboarding Excellence: Guide customers through seamless onboarding, equipping them with a deep understanding of our product's features and benefits.

The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.

Source and attract candidates through various channels, including job boards, social media platforms, professional networks, and direct sourcing. Review resumes, screen candidates, and conduct initial phone interviews to assess their qualifications, experience, and suitability for open positions. Build and maintain a network of potential candidates, both active and passive, to ensure a steady pool of qualified candidates for current and future positions. Utilize applicant tracking systems (ATS) and other recruitment tools to manage candidate pipelines, track candidate progress, and ensure accurate documentation of recruitment activities. Conduct comprehensive interviews and evaluations of candidates to assess their skills, experience, cultural fit, and potential for long-term success within the organization.

Providing telephony support for technical issues involving telecommunication systems, and vendor-specific hardware and software. Supporting a variety of services and equipment. Working with telecommunication carriers to order, install, and troubleshoot. Responding to managed alerts through service tickets. Helpdesk typically provides basic support and troubleshooting. Understanding the products and customers’ sense of urgency.

Screened incoming telephone calls and PR inquiries, directing them through appropriate communication channels. Organized personal and professional calendars, including reminders and updates for upcoming meetings and events. Generated and distributed invoices to obtain fee payments. Processed and distributed incoming correspondence to relevant staff, facilitating team communication. Documented and shared weekly meeting minutes. Generated reports using Microsoft Excel spreadsheets. Worked closely with clients to understand desired results and manage expectations. Performed general bookkeeping, chasing invoices internally and externally to verify purchases and credit card usage. Supported HR with employee hiring and leaving processes. Organized personal and professional calendars, including reminders and updates for upcoming meetings and events.