I’m Janet Mislang, a dedicated Claims Specialist with extensive experience working with various restoration companies. I manage claims from start to completion, coordinating effectively with homeowners, adjusters, and production team. I am proficient in Xactimate and Symbility/Cotality, as well as documentation tools such as Matterport, Encircle, Docusketch, and CompanyCam. I also have basic knowledge of MICA, Fire N Ice, Housecall Pro, and QuickBooks. In addition, I have managed claims through platforms including Alacrity, Sedgwick Repairs, Contractor Connection, and Preferred Repair. My experience extends to working with various insurance carriers, including USAA, State Farm, Cincinnati Insurance, Lemonade, Florida Peninsula, ASI, Tower Hill Insurance Group (THIG), American Family, American Integrity, Security First, and others.
What I Can Do for Your Day-to-Day Operations:
Claims Management: Efficiently oversee claims from start to finish.
Scheduling Technicians: Coordinate and schedule technicians for jobs to ensure timely response.
Insurance Follow-Up: Actively follow up with insurance companies to secure approvals and resolve any outstanding issues.
Document Organization: Organize and maintain essential documents and records in our CRM system for easy access and reference.
Accurate Estimations and Supplements: Utilize Xactimate to produce precise estimates and supplemental claims, minimizing disputes and expediting approvals.
Seamless Coordination: Foster strong relationships with homeowners and adjusters, ensuring everyone is informed and aligned throughout the process.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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