Overview
Looking for full-time work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Bachelors degree
Last Active
June 7th, 2026 (20 days ago)
Member Since
February 16th, 2023
Profile Description
Experienced Service Delivery Analyst and Virtual Assistant with a strong background in US healthcare outsourcing, customer service operations, and administrative support. Currently supporting FedEx and Costco Wholesale healthcare accounts, with hands-on experience in enrollment support, benefits clarification, issue resolution, and CSR training during Annual Enrollment and ongoing healthcare operations. Skilled in documentation, compliance adherence, service quality monitoring, and cross-functional coordination to ensure accurate and efficient service delivery.
With over 8 years of combined experience across BPO, financial services, HR, and operations, I bring strong attention to detail, process-driven execution, and the ability to perform effectively in high-volume, client-facing environments. Proficient in CRM systems, Microsoft Office, Google Workspace, and virtual collaboration tools, with a consistent focus on customer satisfaction, operational efficiency, and compliance standards.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 6 months - 1 year
Accounting » Financial Accounting » Financial Analysis
Experience: 2 - 5 years
Other Skills
Accounting » Financial Accounting » Planning
Experience: 2 - 5 years
Human Resources
Experience: 1 - 2 years
Design » Logo Design
Experience: 5 - 10 years
Office and Administration » Administrative Support
Experience: 1 - 2 years
Customer Support » Insurance » Prior Authorization
Experience: 2 - 5 years
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Taguig, Metro Manila
- Tests Taken
- IQ
- Score: 128
- DISC
- Dominance: 40
- Influence: 10
- Steadiness: 33
- Compliance: 17
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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