I'm a licensed pharmacist with 7+ years of professional experience, including 2+ years supporting U.S.-based healthcare practices in endocrinology, behavioral health, physical therapy, and outpatient care management.
My experience includes:
Prior Authorization Specialist (1.5 years) managing medication prior authorizations, insurance follow-ups, denials, appeals, fax communications, and coordination with providers, pharmacies, and patients to support timely access to medications.
Care Coordination Assistant – Outpatient Care Management supporting care management programs by preparing and organizing patient care documentation, entering care plan information, and managing medical records within HumHealth and other EMR systems.
Behavioral Health Administrative Support working directly with the Director of Operations and Psychiatric Nurse Practitioner. Responsibilities include patient scheduling, calendar management, coordinating medical records and laboratory results, referral support, intake documentation, and daily clinic operations.
Behavioral Health Billing Support assisting with payment posting, claim follow-ups, insurance communication, and denial resolution.
Physical Therapy Clinic Support providing healthcare virtual assistant and operational support for clinic workflows.
I am experienced with EMRs/EHRs, Cover-----------ds, insurance portals, HIPAA-compliant workflows, medical records coordination, patient communication, and administrative healthcare processes.
With my clinical background as a pharmacist and hands-on experience supporting U.S. healthcare teams, I bring a unique combination of medication knowledge, insurance expertise, and administrative skills to help clinics improve efficiency and patient care.
