Shane

Medical Virtual Assistant | Prior Authorization & Insurance Verification Special

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Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Associates degree

Last Active

July 18th, 2026 (5 days ago)

Member Since

November 28th, 2019

Profile Description

Hi! I'm a US Medical Virtual Assistant with over 4 years of experience supporting healthcare practices with insurance benefits verification, claims follow up, payer credentialing, and patient scheduling. I've worked across medical, dental, pharmacy, and vision accounts.

Here's what I can help you with:
• Insurance Benefits Verification (coverage, deductible, copay, out of pocket max, coinsurance)
• No Response Claims (chasing down claims stuck in the clearinghouse or with no payer update and payment)
• Payer Enrollment & Credentialing through Athena
• Patient Appointment Scheduling through Advance MD
• Prior Authorization
• Billing & Claims Support, including denials and reprocessing
• Patient/Customer Support through phone, email, and chat
• HIPAA Certified, so data privacy is always a priority

Before going full VA, I worked in BPO healthcare, payroll and HR support, and banking advisory roles. That background taught me how to handle confidential information accurately and hit KPIs even in fast paced environments.

I'm looking for a long term client, whether that's a practice, RCM team, or billing company, where I can bring consistent and detail oriented support.

I'm reliable, organized, comfortable with US time zones, and available to start right away.

Let's talk about how I can help your practice run smoother!

Top Skills

Professional Services » Medical Services

Customer Support » Insurance » Medical Insurance

Experience: 2 - 5 years

Customer Support » Insurance » Prior Authorization

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Experience: 6 months - 1 year

Customer Support » Phone Support

Customer Support » Social Media Moderation

Basic Information

Age: 23

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila, National Capital Region

Tests Taken: IQ
Score: 128: DISC
Dominance: 39
Influence: 10
Steadiness: 35
Compliance: 16: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”