Rachel

Customer Service Support

80 ID PROOF
Verified
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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

January 16th, 2026 (162 days ago)

Member Since

August 24th, 2022

Profile Description

Seasoned Customer Service Professional with over 16 years of experience delivering exceptional support through email, phone, and live chat ch ---------- els. Proven track record of managing diverse accounts across industries including sales, quality assurance, lead generation, forex trading, property management, and virtual assistance. Skilled in building rapport with clients, resolving complex issues efficiently, and maintaining high customer satisfaction. Adept at multitasking in fast-paced environments and quickly adapting to new tools and systems. Demonstrated leadership in training new tea ---------- mbers and driving performance standards. Committed to continuous improvement and delivering value to both clients and organizations.

Top Skills

Customer Support

Experience: 10+ years

Customer Support » Email Support

Experience: 10+ years

Customer Support » Phone Support

Experience: 10+ years

Other Skills

Professional Services » Management Services » Property Management

Experience: 5 - 10 years

Handling Airbnb accounts including Superhost

Customer Support » Chat Support

Experience: 2 - 5 years

Can assist 4 or more clients with their inquiries all at the same time.

Marketing » Telemarketing

Experience: 2 - 5 years

SEO

Experience: 6 months - 1 year

Real Estate » Appointment Setting

Experience: 1 - 2 years

Real Estate » Lead Generation

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 6 months - 1 year

Customer Support » Sales Support

Experience: 1 - 2 years

Office and Administration » Data Entry

Experience: Less than 6 months

Marketing » LinkedIn Marketing

Experience: Less than 6 months

Office and Administration » Email Management

Experience: 10+ years

Professional Services » Forex Trading

Experience: 1 - 2 years

Working and dealing with the clients regarding their trading account. Log in error, statements, trading account and many more.

Basic Information

Age
38
Gender
Female
Website
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Address
Makati, Makati
Tests Taken
IQ
Score:  116
Government ID
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