Remote Worker | Virtual Assistant | Spanish Bilingual Intake Specialist | Law Le

Overview

Looking for full-time work (8 hours/day)

at $9.20/hour ($1,769.38/month)

Bachelors degree

Last Active

June 22nd, 2026 (6 days ago)

Member Since

May 26th, 2022

Profile Description

I am a Bilingual Spanish-English Intake Specialist with over 5 years of experience in the BPO industry, specializing in Legal Intake, Customer Service, Collections, Healthcare, and Financial Accounts. I recently worked with a U.S. Employment Law Firm where I handled client screening, case evaluation, appointment scheduling, CRM management, and inbound/outbound calls.

I am experienced in client communication, lead qualification, case management systems, and providing compassionate support to potential clients. My background in collections and financial accounts has strengthened my negotiation, problem-solving, and conflict resolution skills.

I specialize in handling inbound and outbound client communications, qualifying leads, scheduling consultations, managing CRMs, and providing exceptional customer service. My background has helped me develop strong communication, problem-solving, and organizational skills while maintaining professionalism and empathy with every client interaction.

I am reliable, detail-oriented, and results-driven. I am looking for a long-term opportunity where I can contribute my skills as a Legal Virtual Assistant, Intake Specialist, or Customer Support Representative while continuing to grow professionally.

I understand the importance of protecting a firm’s reputation, converting quality leads, and maintaining organized case pipelines. I am dependable, results-driven, and committed to delivering high-quality work with minimal supervision.

I am proficient in CRM management, appointment scheduling, client intake, data entry, lead follow-up, email management, and administrative support. My goal is to help businesses improve client experience, increase conversions, and streamline daily operations.

I am seeking a long-term partnership with a firm that values professionalism, efficiency, and strong communication.