Joda

Customer Support & Order Processing Specialist | 9+ Years Telecom Experience | P

80 ID PROOF
Verified
contact
mark as hired

Overview

Looking for full-time work (9 hours/day)

at $4.31/hour ($918.00/month)

College Graduate

Last Active

June 15th, 2026 (3 days ago)

Member Since

November 13th, 2021

Profile Description

Are customer messages, order issues, and scheduling tasks taking too much of your time? I can help keep your customer support organized, professional, and stress-free.

I’m a Customer Support Specialist with 9+ years of experience supporting customers at a Canadian telecom company via phone, email, and order management. I’ve handled everything from daily customer inquiries to complex concerns that require patience, professionalism, and fast problem-solving.

Here’s how I can support your business:
Phone & Email Customer Support
Order Processing & Tracking
Appointment Scheduling
Account Updates & Service Transfers
Handling Escalations Professionally
Documentation & Data Entry
Customer Follow-Ups & Issue Resolution

I’m experienced in handling high-volume customer interactions while maintaining accuracy, clear communication, and customer satisfaction. I understand how important it is to represent your business professionally and provide customers with a positive experience.

Why clients work well with me:
Reliable and consistent
Calm and professional under pressure
Detail-oriented and organized
Fast learner and easy to work with
Able to work independently with minimal supervision

Tools & Platforms:
Microsoft Office
Google Workspace
Outlook
MS Teams
Zoom
CRM Systems
Data Entry & Documentation Tools

I don’t just answer messages—I help businesses build stronger customer relationships through professional, dependable support.

If you’re looking for someone who can take ownership of customer support tasks and help your operations run smoothly, I’d love to be part of your team.

I am available for full-time work and can start immediately.

Here's my short video introduction:
----------

Top Skills

Managing customer inquiries, resolving concerns, and ensuring customer satisfaction.

Experience: 5 - 10 years

Accurately inputting and maintaining business records and customer information.

Experience: 5 - 10 years

Managing order lifecycle from intake to fulfillment and follow-up.

Other Skills

Experience: 5 - 10 years

Handling inbound/outbound calls professionally.

Experience: 5 - 10 years

Scheduling appointment for service installations

Experience: 5 - 10 years

Creating and maintaining accurate records and reports.

Experience: 5 - 10 years

Monitoring order status and ensuring timely delivery and updates.

Experience: 5 - 10 years

Updating customer records, tracking interactions, and maintaining accurate databases.

Managing schedules, documentation, internal coordination, and daily admin tasks.

Experience: 2 - 5 years

Handling customer emails, responding professionally, and ensuring timely follow-ups.

Experience: Less than 6 months

Experience: 1 - 2 years

Basic graphic design for business materials.

Experience: 5 - 10 years

Provides remote administrative and operational support to businesses.

Basic Information

Age
30
Gender
Female
Website
Sign Up with Pro Account to View
Address
Pasig, NCR
Tests Taken
IQ
Score:  112
DISC
Dominance: 36
Influence: 7
Steadiness: 24
Compliance: 34
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“The best hire that I've ever made. ”

Timothy Schucker

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »