Janice

Healthcare VA - Credentialing / Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 24th, 2026 (4 days ago)

Member Since

October 10th, 2019

Profile Description

I’m ---------- ---------- , a dedicated Healthcare Virtual Assistant with nearly four years of hands-on experience supporting both medical professionals and patients. I specialize in streamlining administrative processes, managing daily healthcare operations, and ensuring efficient, patient-centered service delivery.

In addition to my healthcare background, I also bring brief but valuable experience in e-commerce account products and services support—demonstrating flexibility and the ability to adapt quickly in dynamic, fast-paced environments.
My expertise includes:

-Phone, Email and Chat support
-Verification of Healthcare insurance coverage and eligibility
-Data entry, progress notes & documentation 
-Appointment scheduling and calendar management
-Electronic medical records (EMR) navigation
-Social Media Management/Graphic Design
-Data entry Management
-Payment and Refund Operations
-HIPAA-compliant administrative support
-Knowledge of state medical licensing requirements
-Experience supporting US-Based healthcare providers (MD/DO, NP/RN, PA)
-Provider credentialing, licensing, and insurance enrollment with a proven background as a quality analyst in verifying and maintaining active licensure, certifications, education, and professional references through primary source verification, provider data management(Individual/Group details, Service/Billing location, Specialty, Education, License/DEA, Malpractice Insurance/Liability, Organization, NPI, and Credential. Utilized tools such as Slack, Outlook, Microsoft 
Teams, FSMB, CAQH, Nursys, NPDB.

If you're looking for a reliable and experienced healthcare VA to support your team or practice, I’d love the opportunity to contribute to your business and serving your clients long-term.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Other Skills

Experience: 1 - 2 years

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
28
Gender
Female
Website
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Address
Sibagat, Agusan del Sur
Tests Taken
None
Government ID
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