Perform Appointment Scheduling Calls
Handle and resolve customer inquiries, questions, and complaints,
with the highest degree of courtesy and professionalism utilizing all resources available given.
Offer alternative solutions when appropriate if the issue is beyond the representative’s training and scope of responsibility with the objective of resolving the customer’s concerns.
Adhere to schedules, guidelines, and requirements in accordance with the Company’s set policies and procedures.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.