Isamu
Project Management| Performance |Service Delivery | Reports - Google Data Studio
Verified
Overview
Looking for part-time work (4 hours/day)
at $3.32/hour ($320.00/month)
Bachelors degree
Last Active
April 5th, 2026 (67 days ago)
Member Since
March 24th, 2019
Profile Description
I’m a results-driven professional with over 15 years of experience in IT operations, performance management, and service delivery. Most recently, I served as Performance Manager at Ubiquity Global Services, where I led initiatives to improve KPIs, SLAs, and process efficiency through data analytics, incident management, and continuous improvement.
Previously with TransUnion Information Solutions, I specialized in ITSM, client onboarding, and service optimization, helping drive consistent performance and operational excellence. My background also includes roles in project coordination, reporting, and team leadership, giving me a strong foundation in both technology and business operations.
Certified in ITIL v4 and trained in Project Management, I’m passionate about using data and collaboration to enhance processes, empower teams, and deliver measurable results that drive sustainable growth.
Top Skills
Marketing » Marketing Analytics » Google Data Studio
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Data Management
Experience: Less than 6 months
Other Skills
Project Management
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, Outside US
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 28%
- Influence: 20%
- Steadiness: 39%
- Compliance: 13%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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