Juan
Virtual assistant, Fin Tech Specialist. Customer Support Specialist
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.56/hour ($1,454.56/month)
Bachelors degree
Last Active
April 30th, 2026 (59 days ago)
Member Since
February 27th, 2019
Profile Description
Experienced Operation Specialist with strong expertise in the financial technology and crypto exchange industry. Skilled in handling real-time customer inquiries, resolving technical issues, and supporting trading, wallet, and transaction-related concerns through chat-based platforms. Known for delivering fast, clear, and accurate assistance while ensuring a smooth client experience in high-pressure, fast-paced environments. Adept in using tools such as Slack, Lark, Jira, Zendesk, and various monitoring systems to support both users and internal teams.
Top Skills
Customer Support » Technical Support
Experience: Less than 6 months
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Data Analytics
Experience: 2 - 5 years
Systems Administration
Experience: 2 - 5 years
Professional Services » Forex Trading » Technical Analysis
Experience: 2 - 5 years
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Angeles City, Pampanga
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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