Overview
I am a highly efficient e-commerce order processor and backend operations specialist with 10 years of hands-on experience managing high-volume queues for Amazon FBM, Shopify, and eBay stores. My expertise lies in executing accurate, time-sensitive order processing—the essential backend operations that keep e-commerce businesses running seamlessly, protect store health ratings, and prevent fulfilment bottlenecks.
I excel at handling meticulous data tracking, managing inventory stock discrepancies, and navigating complex fulfilment workflows with zero supervision.
Order Processing & Queue Management: Swift and precise multi-channel order processing across Amazon FBM, Shopify, eBay, and other major marketplaces.
Shipment Tracking & Documentation: Generating labels, updating tracking numbers, issuing delivery confirmations, and ensuring data accuracy across all platforms.
Inventory Coordination: Monitoring active stock levels, identifying inventory discrepancies, and coordinating backend updates to prevent overselling.
Logistics & CRM Tools: Expert-level navigation of ShipStation, Zoho, Shopify Admin, and Amazon Seller Central.
SOP & Workflow Systems: Managing daily tasks seamlessly via ClickUp and Trello with strict adherence to established operational guidelines.
FBA/FBM Reimbursement Claims: Managing specialised Amazon reimbursement claims for missing inbound inventory to recover lost operational capital.
100% Error-Free Output: A disciplined, systematic approach to processing high volumes of data without sacrificing accuracy.
High Autonomy: I take initiative, troubleshoot backend syncing or fulfilment errors independently, and manage the daily queue with minimal oversight.
Operational Reliability: A dependable backend partner committed to saving business owners time, lowering operational stress, and ensuring logistics run like clockwork.
Long-Term Commitment: I am looking for a full-time, long-term role where my deep technical experience in e-commerce infrastructure can drive consistent value.
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 10+ years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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