11 years in BPO, 5 years in Freelancing (B2B and B2C)
Experienced in using:
- CallTools
- Xencall/ReadyMode,
-Batch Dialer
- Mojo
- DialPad
- QuickTalk
- Notion
- Continuity
-V
-Amazon Connect
CRM/SMS tool
- Launch Control
- Ring Central
- RiSimpli
- AmplifyMyBusiness
-REISift
-Follow-up Boss
-Stratus
- Axiom
- GoHighLevel (Systmatik,
- Hubspot
- Podio
- Salesforce
- Stratus
I am a strong team player with a keen eye for detail and a natural ability to motivate both myself and those around me.
Experience Includes:
Office Administration:
Intake Office Manager for a U.S. Immigration Law Firm
Dental Office Receptionist
Dish Network Account Creation
Appointment Setting & Client Outreach:
Fitness Coaching Programs
Financial Services
Digital Marketing & Online Campaigns:
YouTube Ads, Website Redesign
Internet and Utility Refund Programs
Search Engine Optimization (SEO) through platforms such as 411 Locals, US Local Directory, e-Marketing Concept, and Great Pros
Merchant Cash Advance (MCA) Programs:
Experience with providers including OnDeck, Capital Float (CF), Blue Tree Funding, Next Financing, One Capital Fund, and Amerifun
Insurance Campaigns:
Medicare, Aflac, and Cigna
Reputation Management Services:
The Expert Network
Technical Support Subscription Sales
Real Estate Campaigns:
Probate, Pre-Foreclosure, Absentee Owners, Tired Landlords, High-Equity Properties, and Tax-Delinquent Leads
Solar Campaigns targeting New York, California, and Texas
Market Research & Surveys
Trucking Recruitment & Logistics Staffing
Sales Campaigns:
Funeral Pre-Planning Services and Travel Accounts
Telecommunications:
Experience with Tracfone and Sprint Campaigns
Catalog & Online Retail Sales: Fingerhut
Experience: 2 - 5 years
SMS Marketing and cold calling
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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