Operations & Submission Manager (GoHighLevel, Airtable, Salesforce, ---------- , Wav

Overview

Looking for full-time work (8 hours/day)

at $7.55/hour ($1,454.56/month)

Bachelors degree

Last Active

July 2nd, 2026 (4 days ago)

Member Since

January 7th, 2018

Profile Description

I'm a remote Operations and Submission Manager with 8+ years of experience running the back-office systems that keep sales teams accurate, compliant, and moving.

I don't just manage tasks — I build the workflows, SOPs, and CRM pipelines that let businesses scale without breaking. I've done this in fintech (Effective Funding) and solar (JT Solar Group), progressing from Virtual Assistant all the way to Managing Director of Operations.

What I've delivered:


35% improvement in sales workflow efficiency through CRM optimization (Salesforce, GoHighLevel)
20% reduction in operational costs through structured team management
25% contribution to revenue growth via systems and process improvements
50% faster onboarding through company-wide SOP development
30% boost in team productivity through automation and KPI tracking
40+ weekly executive meetings managed with zero scheduling conflicts
Grew team from 2 people to 20+ employees at Effective Funding



How I Can Help Your Business

Deal Submissions & CRM Pipeline Management
End-to-end submission management — validating deals, moving them through GoHighLevel pipeline stages, resolving errors, and making sure nothing gets processed with missing documentation. I'm the last checkpoint before a deal goes live.

Remote Team Compliance & Shift Management
Real-time oversight of openers and closers — shift punctuality, dialer setup (Wavv), break rotation, ---------- compliance monitoring, and direct communication to address performance issues as they happen.

Operations Management & SOP Development
Building and enforcing the systems that reduce errors and onboarding time. I've written company-wide SOPs across sales, underwriting, submissions, and operations that teams actually follow.

Executive & C-Level Support
Calendar management, executive inbox, cross-department coordination, confidential communications — 4 years as a startup CEO's right hand, handling 40+ weekly meetings across multiple time zones.

Onboarding & Team Training
Full onboarding from day one: account creation, tool provisioning, contracts, orientation, and hands-on mentoring until new hires are running independently.

CRM Administration & Automation
Deep GoHighLevel and Salesforce experience — pipeline setup, note documentation, stage management, workflow automation, and systems integration with FIVE9, Orum, and Wavv Dialer.


Tools & Systems I Use

CRM & Sales Operations
GoHighLevel (GHL) · Salesforce · Airtable · ZOHO · FIVE9 · Orum · Wavv Dialer

Project & Operations Management
Trello · Asana · Lovable · SOP Development · KPI Tracking · Workflow Automation

Communication & Team Management
---------- · Zoom · Microsoft Teams · Google Hangouts · Slack

Productivity & Admin
Microsoft 365 (Outlook · Excel · Word · SharePoint) · Google Workspace (Docs · Sheets · Drive · Calendar)

AI & Design
Claude · ChatGPT · Grammarly · Canva Pro

Web & Hiring
GoDaddy · WP Engine · OnlineJobs.ph · SEO Coordination


Why Clients Choose Me

I've held every operations role there is — from cold-calling VA to Managing Director. That full-stack experience means I understand what breaks at every level of a business, and I build systems that prevent it.


I operate with the same accountability I hold my teams to
I don't wait to be told what's broken — I find it and fix it
I'm the last line of defense before things go wrong
I build processes that outlast my involvement



Remote Work Setup

Internet: PLDT Home Fiber 500 Mbps (Primary) + Converge 100 Mbps & Smart 5G (Backup)
Power: APC UPS 2000VA — up to 3-hour backup
Equipment: Ryzen 7 5700X Desktop · Dual Monitors · Jabra Noise Cancelling Headset · HyperX Mic
Workspace: Dedicated home office · Executive-level video call background
Availability: Full-Time · US (EST/PST) · UK (GMT) · AU (AEST)
Languages: English (C2) · Filipino · Cebuano


If you're looking for someone who can run your operations independently, manage your CRM pipelines, keep your team accountable, and build systems that actually scale — I'm your person.