Experienced in SEO, social media, lead gen & admin tasks.

I've done both on and off page link building. On-page link building normally looking into consideration of internal linking opportunities and the anchor text distribution. As for the off-page link building - I've done quick-win links (business listings, web 2.0, asset syndications), to guest posting/paid outreach, branded mentions, and doing link intersect analysis for link opportunities.

In my first call center, I got hired to join their lead generation team. The role was primarily to call businesses and find the right decision-makers or individuals responsible of specific roles. These range from small to large US businesses.

In terms of on-page, my experience is mostly on the internal linking, checking broken links, url naming, fixing images, alt texts and text formatting, and keywords distributions.

I've worked on several BPO or call center as Technical Support - my responsibilities were to assist setting up the system and troubleshooting errors for our customers. This was done over the phone and at the same time you document all process.

I type 55+ words per minute with high accuracy which I think large part of this is my early exposure to typing as an IT graduate. But doing reports, constant communications (email or chat), I had to be adapt to administrative tasks that required data entries.

As part of a lead generation campaign at a BPO company, I got offered to be part of the Quality Assurance team which I eventually lead as well. I made sure the quality guidelines / framework are carried over by the Operations team. We review their call and documentation making sure it complies to the client's standards.

In one of the BPO companies I worked for, I worked as part of the Inbound Sales team. This was for Telstra, an ISP provider in Australia. We normally answer all incoming calls - it included selling of product and service to callers, but also at times some troubleshooting.

Working in agencies, I handled Australian websites whose focus were local SEO - doing GMB & local business listings, social media promotions, and link building.

In agencies, it's standard to do a website analysis in terms of their SEO standing. In a more broad prospective, SEO analysis is normally part of our SEO audit of a website - checking their technical and on-page structure, and backlink structure.

Done extensive keyword research too as part of my SEO work. Finding related keywords for a specific market or demographic, their search volume and relevance to the business.

Part of role as an SEO Team Lead was doing recruitment either for my own team or for special projects. In this, I handled job descriptions, posting, applications pre-screening, scheduling and doing interviews. Depending on the position, at times I'll do the final interviews and job offers as well.

Together with my SEO work, I also oversee part of the social media marketing - specifically identifying pages to post, writing captions, scheduling them to our social media accounts, and monitoring / moderating comments.

Overall, I've done trainings in majority of my jobs - in the call center, agencies and virtual team. My training background would cover preparing training materials/presentations, scheduling, and evaluations.

I've handled teams both in my BPO job (as QA Lead) and in the digital marketing agencies for SEO work (as Team Lead). As a team lead - I've overseen the team by making sure they deliver, motivate/inspire them at work, assign projects and make sure quality is followed. I also had to do reporting and represent the team in meetings.