Overview
Looking for full-time work (8 hours/day)
at $3.34/hour ($636.35/month)
Bachelors degree
Last Active
April 16th, 2026 (59 days ago)
Member Since
April 16th, 2026
Profile Description
Highly adaptable customer experience professional with a strong background in customer service, training, and process improvement. Combines excellent communication and interpersonal skills with a detail-oriented and solutions-driven mindset to deliver high-quality results in fast-paced environments.
Experienced in handling complex customer concerns, facilitating training sessions, and developing SOPs to improve team performance and efficiency. Proficient in CRM platforms (Zendesk, Kustomer), Microsoft Office tools, and AI-assisted technologies to streamline workflows and enhance productivity.
Recognized for strong problem-solving abilities, reliability, and a proactive approach, with the ability to manage high workloads, collaborate effectively with teams, and consistently maintain high standards of service and professionalism.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Provided professional and timely email support, handling customer inquiries, concerns, and escalations with clarity and empathy. Skilled in composing well-structured, solution-oriented responses while maintaining brand voice and tone. Experienced in managing high-volume email queues, prioritizing cases based on urgency, and ensuring accurate documentation using CRM tools such as Zendesk and Kustomer. Strong attention to detail in reviewing customer concerns, identifying root causes, and delivering effective resolutions.
Customer Support » Chat Support
Experience: 1 - 2 years
Office and Administration » Content Moderation
Experience: 6 months - 1 year
Other Skills
Marketing » CRM » Microsoft Dynamics 365
Experience: 6 months - 1 year
Advertising » Performance Tracking
Experience: Less than 6 months
Coaching » Training and Development
Experience: 6 months - 1 year
Office and Administration » Team Collaboration
Experience: Less than 6 months
Human Resources » Sop Writing
Experience: Less than 6 months
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao del Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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