Zandro

Customer Support & Virtual Assistant | Data Management, CRM, Email & Admin Suppo

70 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $3.83/hour ($736.00/month)

Bachelor's degree

Last Active

May 26th, 2026 (20 days ago)

Member Since

January 26th, 2026

Profile Description

I’m a detail-oriented Data & Operations Support Specialist with over five years of experience in data analysis, reporting, forecasting, and administrative support within fast-paced business environments. I specialize in Excel and Google Sheets, where I build structured reports, clean and validate datasets, track KPIs, and develop basic forecasting models to support planning and decision-making.

My experience includes analyzing performance data, identifying trends, creating dashboards, maintaining CRM systems, and ensuring databases are accurate and organized. I’ve worked closely with operations and leadership teams to align reports with business goals and provide insights that improve efficiency and productivity.

I am highly organized, analytical, and reliable. I work independently in remote environments, follow SOPs accurately, and always prioritize clean, error-free output. Whether you need help with data management, reporting, forecasting support, or administrative coordination, I focus on delivering structured, high-quality work that supports business growth.

Top Skills

Experience: 5 - 10 years

Proficient in Pivot Tables, VLOOKUP/XLOOKUP, IF formulas, data validation, and building structured reports and forecasting models.

Experience: 5 - 10 years

Skilled in organizing, cleaning, and managing large datasets using sorting, filtering, and formulas for accurate reporting.

Experience: 5 - 10 years

Experienced in analyzing operational data, identifying trends, and generating insights to support decision-making and performance improvement.

Other Skills

Experience: 2 - 5 years

Maintained and updated CRM systems with accurate client records, tracking interactions and ensuring up-to-date information.

Experience: 5 - 10 years

Handled high-volume data entry with strong attention to detail, ensuring accuracy, consistency, and clean database records.

Experience: 2 - 5 years

Created KPI dashboards and performance reports to track productivity, forecast accuracy, and operational metrics.

Experience: 2 - 5 years

Developed Excel-based forecasting models to project resource requirements and evaluate operational outcomes.

Experience: 1 - 2 years

Monitored performance metrics and utilization rates to support capacity planning and operational efficiency.

Inbound and outbound.

Experience: 5 - 10 years

Handled professional email communication, follow-ups, and coordination across teams and stakeholders.

Supported daily operations including documentation, tracking systems, coordination, and process adherence.

Experience: 5 - 10 years

Identified inefficiencies through data analysis and recommended structured improvements to enhance productivity.

Experience: 2 - 5 years

Worked closely with cross-functional teams to align data, resolve discrepancies, and support business goals.

Basic Information

Age
34
Gender
Male
Website
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Address
Valenzuela, Manila
Tests Taken
IQ
Score:  112
Government ID
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