Pauline
Independent Contractor| Administrative & Operations Support
Overview
Looking for full-time work (8 hours/day)
at $5.68/hour ($1,090.91/month)
Bachelors degree
Last Active
June 28th, 2026 (yesterday)
Member Since
December 12th, 2025
Profile Description
Hello there! I'm an Operations and Customer Support professional from the Philippines with 3 years of experience keeping businesses running across transportation, hospitality, and aviation.
I've handled everything from building SOPs from scratch and managing executive inboxes, to de-escalating difficult customers on live calls for Australian clients and I do it without needing her hand held. My background in Psychology is how I read rooms, handle people, and figure out what actually needs fixing before anyone else notices something's wrong.
I'd love to have a conversation on how I can further contribute to your team and I'm open to both full-time and part-time roles. Get started, we shall!
Top Skills
Human Resources » Recruiting
Experience: 6 months - 1 year
Handled end-to-end recruitment from job posting to interviews, screening, and onboarding. Developed hiring strategies and trained new staff in fast-paced environments, both local and international.
Office and Administration » Operation Management
Experience: 6 months - 1 year
Streamlined operations for multiple companies, both remote and on-site, including dispatch, recruitment, and payroll. Built and implemented SOPs that cut chaos and improved team efficiency even with skeleton crews and high demand.
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
De-escalated the wildest customer and employee disputes with tact and humor. Provided floor support and direct HR assistance, building trust and loyalty within teams and with clients.
Other Skills
Project Management
Experience: 6 months - 1 year
Juggled multiple tasks, deadlines, and stakeholders without losing my head. Coordinated meetings, reports, and team deliverables using MS Office, Google Suite, and project management tools.
Human Resources » Payroll
Experience: 6 months - 1 year
Managed payroll processing, scheduling, and compliance with Philippine labor law Supported teams with salary, benefits, and contract queries. And made sure we never missed a cutoff.
Office and Administration » Stakeholder Management
Experience: 6 months - 1 year
Liaised with owners, upper management, clients, and partners (local & international) to ensure clarity, transparency, and quick resolution of issues. Wrote reports, emails, and professional correspondence in my active work hours and delivered them on-time. Always on-time.
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Naga, Camarines Sur
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 11%
- Influence: 19%
- Steadiness: 29%
- Compliance: 41%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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