AI Virtual Assistant | CRM & Automation | GHL • Zoho • HubSpot • Lead gen

Handled lead tracking, customer records, follow-ups, and sales pipeline updates using Zoho CRM.

Generated and organized leads, updated customer information, and supported outreach tasks to help improve client engagement and follow-ups.

Managed appointment scheduling, coordinated calendars, and communicated with leads to confirm meetings and follow-ups.

Experienced using GoHighLevel for CRM management, lead tracking, funnels, appointment booking, and client communication workflows.

I have basic experience using CRM systems like HubSpot to manage contacts, track customer interactions, and update records. I assist in organizing customer data, monitoring pipelines, and ensuring all information is accurate and up to date. I am continuously improving my CRM skills to better support customer service and sales operations.

Used CRM tools to manage leads, track sales pipeline stages, update customer records, and support follow-ups to help improve conversion and client tracking processes.

Assisted in email marketing tasks such as sending campaigns, organizing email lists, managing follow-ups, and improving customer engagement through structured email communication.

Assisted in setting up and managing marketing automation workflows to streamline lead follow-ups, email sequences, and CRM updates using tools like Zapier, Make, and GoHighLevel.

Managed social media accounts by scheduling posts, organizing content calendars, and assisting with engagement and basic content creation to maintain consistent online presence.

Experienced using Google Workspace for email management, document creation, spreadsheets, calendar scheduling, and team collaboration.

Conducted basic market research by gathering data on competitors, analyzing customer needs, and identifying trends to support marketing and sales strategies.

Used Notion to organize tasks, manage project updates, track workflows, and keep team information structured and accessible.

Used Calendly to schedule appointments, manage availability, send booking links, and coordinate meeting confirmations with clients and leads.

Used AI tools to automate repetitive tasks, create content, streamline workflows, and support CRM and customer support processes. Experienced in using tools like ChatGPT, Zapier, and Make for improving efficiency and reducing manual work in daily operations.

Assisted in chatbot and chat support workflows by handling customer inquiries, responding to basic questions, and helping improve response efficiency through structured scripts and automation tools.