Customer Service Representative/ Travel Agent

Overview

Looking for part-time work (5 hours/day)

at $2.33/hour ($280.00/month)

High school diploma

Last Active

June 8th, 2026 (20 days ago)

Member Since

September 6th, 2025

Profile Description

Are your customers waiting too long for replies, or do you need someone dependable to handle client concerns, follow-ups, or outbound calls efficiently?
That’s where I come in. ?


I help businesses build loyal customers and stress-free support systems by delivering fast, friendly, and professional service through phone, chat, and email. With years of experience in top BPO companies like Concentrix, Teleperformance, and Telus, I understand how to turn frustrated customers into satisfied, loyal clients.

Here’s how I can help your business grow:

Customer Support (Voice, Chat & Email)
- Skilled in handling inquiries, troubleshooting issues, processing requests, and managing support tickets using tools like Zendesk, Slack, and CRM systems.

Cold Calling & Lead Generation
- As a Virtual Assistant for WeLoveKitchen (an Australia-based company selling frozen and fresh pizza products to convenience stores and retail outlets across Sydney and Queensland), I conducted outbound calls to introduce products, generate leads, and build lasting business relationships. I managed follow-ups, coordinated orders, and maintained detailed client records—helping increase the company’s customer base and product distribution.

Data Entry & Administrative Support
- Maintain accurate records, manage customer databases, and organize files efficiently.

Problem Solving & Empathy
- I ensure every customer feels heard, valued, and satisfied by resolving issues with patience and care.

Team Collaboration
- Experienced in working with cross-functional teams to ensure quick resolutions and seamless communication.

Industries I’ve Supported:
Healthcare • Travel • E-commerce • Retail & Food Services


If you’re looking for a customer service professional who can handle your customers, manage outbound calls, and help you maintain a positive business reputation—let’s talk!