Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Bachelors degree
Last Active
June 22nd, 2026 (5 days ago)
Member Since
August 21st, 2025
Profile Description
OPERATIONS MANAGER
• Manage end-to-end rack screen inventory (incoming, outgoing, in-stock) with reconciliation controls.
• Maintain weekly shipment counts per client and produce executive shipment summaries.
• Reconcile inventory against invoices to ensure financial and operational accuracy.
• Track technician usage, monitor material consumption, and prevent shortages.
• Monitor driver pickups/drop-offs and file carrier claims (UPS) for damaged or lost shipments.
• Coordinate technicians, drivers, and client shops to ensure workflow continuity.
• Develop 1-page KPI dashboards tracking shipments, inventory, revenue targets, and risks.
• Forecast demand, identify bottlenecks, and proactively escalate operational issues.
Senior Business Analyst and Operations Manager with over a decade of experience in logistics, inventory control, and process improvement. I specialize in streamlining operations, managing cross-functional teams, and delivering results that align with business goals.
I’ve led high-volume insurance operations, designed bilingual forms, and built executive dashboards that track KPIs, revenue, and risk. My background includes remote work in logistics and e-commerce, where I managed inventory reconciliation, shipment tracking, and technician coordination. I also have some experience in order-taking, which, while not extensive, has given me valuable exposure to customer service and transaction handling.
I’m highly skilled in BPMN modeling, BRD/FSD documentation, and stakeholder engagement. I’m proficient in tools like Excel, Google Sheets, Jira, Visio, Adobe InDesign, and Shopify — and I’m certified in Six Sigma, BPMN 2.0, and Business Analysis Fundamentals. Whether you need help with operations, documentation, dashboards, or virtual assistance, I bring precision, leadership, and a proactive mindset to every task.
Let’s work together to make your systems more efficient and your business more successful.
Top Skills
Project Management » Process Mapping
Experience: 10+ years
Over 10 years creating BPMN workflows, process maps, and SOPs to streamline operations and align with business requirements.
Project Management » Process Improvement
Experience: 10+ years
Six Sigma Green Belt certified; improved workflows by identifying bottlenecks and implementing more efficient solutions.
Office and Administration » Analytical
Experience: 10+ years
Recognized for high attention to detail, identifying gaps, and delivering effective business solutions.
Other Skills
Professional Services » Management Services » Customer Support Management
Experience: Less than 6 months
Office and Administration » Documentation
Experience: 10+ years
Created charters, schedules, cases, procedural documents, and weekly performance reports with accuracy and clarity.
Office and Administration » Team Leadership
Experience: 5 - 10 years
Managed teams of up to 28 staff, setting goals, coaching members, and conducting performance reviews.
Research » Data Gathering
Experience: 10+ years
Facilitated workshops, captured requirements, and validated process designs with stakeholders across multiple regions.
Professional Services » Management Services » Bpo Operations Management
Experience: 10+ years
Deep knowledge of U.S. insurance lifecycle, disbursements, annuities, collections, and indexing.
Customer Support » Insurance
Experience: Less than 6 months
Accounting » Business Analysis
Experience: 10+ years
Professional Services » Forex Trading » Risk Management
Experience: 5 - 10 years
Escalated risks, monitored mitigations, and implemented preventive measures to keep projects on track.
Basic Information
- Age
- 44
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- CITY OF VALENZUELA, METRO MANILA
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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