Operations & SOP Development VA

Overview

Looking for full-time work (8 hours/day)

at $7.60/hour ($1,440.00/month)

Bachelor's degree

Last Active

April 28th, 2026 (49 days ago)

Member Since

June 25th, 2025

Profile Description

Most businesses don't fail because of bad ideas. They fail because nothing is documented, nothing is systemized, and the founder is the only one who knows how everything works.

If you're the bottleneck in your own business, spending more time answering the same questions than actually growing, that's not a people problem. That's a systems problem.

I fix that. I build the SOPs, workflows, and operational structures that let your business run without you holding it together manually. I manage the moving parts, close the loops, and make sure execution actually happens. With a background in legal operations, workflow automation, and process documentation, I bring a level of precision and structure that most VAs simply don't have.

Your ideas deserve a system. Let me build it.

Here are what I offer:

1. SOP Development and Documentation
- Writing clear, structured SOPs from scratch or from voice recordings and transcripts
- Mapping actual business processes against existing documentation
- Building process libraries and internal knowledge bases
- ISO 9001 operations manual development experience
- Organizing and maintaining Google Drive systems and documentation folders
- Translating messy workflows into clean, followable documentation

2. Operations and Workflow Management
- Building and optimizing repeatable workflows and processes
- Identifying bottlenecks and closing operational gaps proactively
- Google Apps Script and n8n automation for routine tasks
- High-volume matter and project tracking
- CRM management and data accuracy across platforms
- First-point escalation handling in fully remote environments

3. Legal Support and Document Drafting
- Drafting and revising NDAs, employment contracts, and accountability forms
- Internal memos, compliance documents, and legal correspondence
- Legal research and procedural documentation
- Case tracking and deadline management across multiple matters
- Labor dispute mediation and de-escalation support
- Experience with TriConvey, Clio, and legal case management systems

4. Recruiting, Sourcing, and Hiring Pipeline Management
- Sourcing candidates across OnlineJobs.ph, Upwork, and other platforms
- Pre-screening applicants for English fluency and technical capability
- Managing end-to-end hiring pipelines from job post to offer
- Scheduling and coordinating interviews across time zones
- Evaluating communication quality and culture fit before final interviews
- Drafting NDAs, onboarding documents, and contractor agreements
- Technical onboarding and offboarding of new hires and contractors

5. AI Tools and Productivity Automation
- Prompt engineering for research, drafting, and operations support
- Automating repetitive tasks to free up leadership bandwidth
- Turning AI tools into reusable, compounding business assets
- Familiar with ChatGPT, Claude, Gemini, and n8n workflow automation

6. Executive and Administrative Support
- Calendar and priority management for busy founders and executives
- Task tracking, follow-ups, and accountability systems
- Drafting emails, proposals, and internal communications
- Managing high-volume workflows across multiple stakeholders
- Remote team coordination and contractor management

7. Tools I Work With
- Project and Collaboration: Google Workspace, Slack, Zoom, Jira, Microsoft Office
- Legal and CRM Systems: TriConvey, Clio, Amazon Workspaces
- Automation and Data: Google Apps Script, n8n, Google Sheets, Excel
- AI Productivity: ChatGPT, Claude, Gemini


If this is exactly what you've been looking for, I'd love to connect. Send me a message and let's talk about how I can help your business run better.