Jam

Healthcare VA | Radiology Support | Scheduling, Referrals & Insurance Verificati

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Overview

Looking for full-time work (8 hours/day)

at $3.82/hour ($727.26/month)

Bachelors degree

Last Active

June 7th, 2026 (6 days ago)

Member Since

June 23rd, 2025

Profile Description

I help healthcare clinics, imaging centers, and medical practices manage patient scheduling, referrals, insurance verification, prior authorization, and patient communication with accuracy and professionalism.

I am a PRC-licensed Registered Radiologic Technologist and Healthcare Virtual Assistant with 5+ years of healthcare experience, including U.S.-based healthcare customer service, patient scheduling, referral coordination, insurance verification, prior authorization support, and diagnostic imaging workflow assistance.

My background in radiology and vascular sonography gives me a strong understanding of medical terminology, diagnostic imaging orders, patient care workflows, provider coordination, and the importance of accurate healthcare documentation. I have experience assisting patients through phone support, handling high-volume inbound and outbound calls, scheduling appointments, coordinating referrals, verifying benefits, and helping patients navigate healthcare portals.

I also completed Medical Virtual Assistant training with hands-on EMR/EHR simulation practice, including patient intake, chart updates, scheduling workflows, documentation, and HIPAA-conscious handling of patient information. While my EMR/EHR exposure is from training simulations, I am familiar with healthcare documentation workflows and can quickly learn the specific system your practice uses.

Here’s how I can support your healthcare team:

• Patient appointment scheduling and calendar management
• High-volume inbound and outbound patient calls
• Referral coordination with clinics, providers, and imaging centers
• Insurance eligibility and benefits verification
• Prior authorization support
• Diagnostic imaging order coordination
• Medical records organization and data entry
• Patient intake and registration support
• Patient follow-ups, reminders, and portal assistance
• Healthcare documentation support
• HIPAA-conscious handling of patient information
Email, phone, and administrative support for healthcare teams

I am organized, detail-oriented, dependable, and comfortable communicating with patients, providers, and healthcare teams. I understand the importance of accuracy, confidentiality, and timely communication in healthcare.

I am looking for a long-term full-time role where I can help a clinic, imaging center, or healthcare practice improve workflow, support patient coordination, and reduce administrative workload.

Skills and Tools:
• U.S. healthcare customer service
• Patient scheduling
• Referral coordination
• Insurance verification
• Benefits investigation
• Prior authorization support
• Diagnostic imaging order coordination
• EMR/EHR workflow simulation training
• Healthcare portal assistance
• CRM systems
• Microsoft Office
• Google Workspace
• 60 WPM typing speed
• HIPAA-conscious documentation

Top Skills

Experience: 2 - 5 years

Providing professional support to patients or clients through email, phone, or messaging platforms while maintaining professionalism, empathy, and problem-solving skills.

Experience: 2 - 5 years

Scheduling and managing patient appointments, coordinating calendars, confirming visits, and ensuring accurate scheduling based on provider instructions.

Knowledge of HIPAA regulations and best practices for protecting patient health information (PHI), maintaining confidentiality, and ensuring secure handling of medical records and communications.

Other Skills

Provides remote administrative support to healthcare providers including patient scheduling, EHR documentation, medical transcription, patient registration, and coordination of clinic workflows while maintaining HIPAA compliance.

Experience: 1 - 2 years

Familiar with Electronic Health Record (EHR) systems for maintaining patient records, updating information, and supporting healthcare administrative workflows.

Familiar with medical billing processes including claim preparation, insurance coordination, and maintaining accurate billing documentation for healthcare services.

Strong understanding of healthcare processes, medical terminology, clinical documentation, and patient care workflows. Able to support healthcare providers with accurate medical information and administrative tasks.

Experience: 1 - 2 years

Familiar with processing prior authorization requests, verifying insurance requirements, and coordinating with providers and insurance companies for approval of medical services.

Experience: 2 - 5 years

Handling patient and client email communications, responding to inquiries, organizing messages, and ensuring timely follow-ups.

Experience: 2 - 5 years

Experience assisting patients with appointment coordination, patient inquiries, and ensuring a positive patient experience in healthcare settings.

Experience: Less than 6 months

Assisting healthcare providers by documenting patient encounters, updating medical records in EHR systems, and organizing clinical information during or after patient consultations.

Providing virtual administrative assistance including scheduling, documentation, record organization, and communication support.

Experience: Less than 6 months

Providing professional and empathetic support to patients and clients through phone, email, or chat while maintaining high service standards.

Experience: 2 - 5 years

Accurate input and management of data into spreadsheets, databases, or EHR systems while maintaining attention to detail and data integrity.

Experience: 1 - 2 years

Handling inbound and outbound calls, assisting patients with appointment scheduling, answering inquiries, and providing clear and professional communication.

Basic Information

Age
29
Gender
Female
Website
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Address
Kalibo (poblacion), Western Visayas
Tests Taken
IQ
Score:  119
DISC
Dominance: 29
Influence: 10
Steadiness: 24
Compliance: 37
English
C2(Advanced/Mastery)
Government ID
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