Jillian

Construction & Home Services Virtual Assistant | Dispatch | CRM | Customer Suppo

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Overview

Looking for part-time work (4 hours/day)

at $8.30/hour ($800.00/month)

Bachelor's degree

Last Active

July 10th, 2026 (2 days ago)

Member Since

May 11th, 2025

Profile Description

I’m a dedicated and adaptable professional with over 2 years of experience in customer service, including a year of hands-on chat support using Zendesk. I’ve also worked as an appointment setter and dispatch coordinator, roles that strengthened my communication, organization, and time management skills. Alongside my work experience, I’ve received solid training as an Executive Assistant and Social Media Manager, giving me a well-rounded skill set in both administrative support and digital engagement. I’m passionate about providing excellent service, staying organized under pressure, and contributing to a team’s success in fast-paced environments.

Top Skills

Experience: Less than 6 months

Confident with customer service platforms like Zendesk and business tools like Google Workspace and Workiz.

Experience: 6 months - 1 year

Hands-on experience using Zendesk for live chat, ticketing, accounts approval and customer resolution.

Experience: 1 - 2 years

Handling customer inquiries, complaints, and service issues across voice and chat channels.

Other Skills

Experience: Less than 6 months

Trained in creating and scheduling content, community engagement, and basic brand management across platforms.

Experience: Less than 6 months

Handling objections, and confirming schedules professionally.

Experience: Less than 6 months

Trained in managing calendars, emails, travel arrangements, and administrative support for executives.

Experience: Less than 6 months

Managing dispatch tasks, coordinating schedules, and ensuring timely response and follow-up.

Experience: 6 months - 1 year

Maintained accurate records and reports as part of support and admin tasks.

Experience: Less than 6 months

Managed meetings and follow-ups effectively while assisting in executive and client scheduling.

Basic Information

Age
36
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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