I'm a detail-oriented and dependable professional with a strong background in dispatching, customer support (chat, email & phone), quality assurance, and virtual assistance. Over the years, I’ve built a solid track record of helping teams run smoother—whether that means auditing calls for quality, handling high-volume inboxes, managing schedules, or supporting recruitment and onboarding.
In my previous roles, I’ve worked closely with operations and support teams, ensuring processes are efficient and aligned with company standards. From reviewing agent performance and delivering constructive feedback to organizing files, managing calendars, resolving customer queries, and assisting with day-to-day admin work—I’ve done it all with precision and a can-do attitude.
I’m confident using tools like ServiceTitan, Housecall Pro, Podium, Fieldegde, Service Fusion, Zello dispatch, Salesforce, Microsoft Office, Excel, Google Workspace, and various CRM platforms. I’m also experienced in using dispatch and scheduling systems to ensure timely service delivery and support coordination between teams and clients.
What drives me? Creating order out of chaos, solving problems before they escalate, and being the go-to person others can rely on. Whether behind the scenes or on the front lines of support, I’m passionate about delivering results and making a difference.

f you're seeking a Go-Getter, Detail-Oriented, Trustworthy, Organized, and Reliable Assistant, look no further—I'm the Virtual Assistant you need. With a wealth of experience, here are some key areas where I can contribute to the success of your business. I have more than a decade of experience in providing customer service and more than 4 years of experience as a Customer Service Manager:

I bring expertise in:
? Delivering exceptional customer service
? Conducting web research, data entry, and data management
? Providing administrative and virtual assistance
? Offering email, phone, and chat support
? Managing social media
? Managing a team - ensuring each tea-----------mber is delivering exceptional results.
?Provide feedback and resolution to any opportunity that arises.

I'm proficient in using the following tools:
? Microsoft Word, Excel, PowerPoint
? GMail, Google Sheets, Docs
? Zoom, Google Meet
? Monday
? Service Titan
? Asks
? Salesforce
?Workday
?Slack
?Xero





I, however, am willing to learn more to any extent as the job requires me. I am a self-taught, independent freelancer who can work unsupervised and produce outstanding results. I can easily manage stress and handle multitasking jobs with high-end goals. I maximize time efficiently and set high priorities for urgent tasks while maintaining the same level of attention for low-priority tasks.

I look forward to learning more about how I can help and be part of your business journey. Please feel free to message me. Thank you!

I am a Logistics and Freight Virtual Assistant with experience in load booking, dispatching, carrier communication, shipment tracking, and order entry. I help brokers and business owners manage their daily operational tasks—so they can focus on closing more loads and growing the business.

I am an online seller with over 10 years of experience, where I learned how to effectively market products, connect with the right buyers, and build long-term customer relationships. My background has trained me to handle inquiries, resolve concerns, and manage customer needs calmly and professionally. I’m passionate about delivering great service and creating a smooth, positive experience for every customer.

I also have a strong background in e-commerce, including Shopify product listing, order management, customer communication, and creating SEO-optimized product descriptions. With over a decade of hands-on online selling experience, I understand the full sales cycle from listing to delivery.


I’m detail-oriented, proactive, and comfortable using tools like TMS portals, CRM systems, Shopify, tracking sites, spreadsheets, and communication platforms. My goal is to deliver fast, accurate, and reliable support to keep your operations running smoothly.

A detail-oriented and reliable professional with experience in medical billing, customer service, and remote operations. Skilled in using EMR/EHR systems such as Simple Practice, Tebra, JaneAPP, and Therapy Appointment, as well as scheduling and communication tools like Jobber, Webmail, Thumbtack, and OpenPhone. Known for strong organizational skills, excellent communication, and the ability to manage multiple tasks efficiently in remote and client-focused environments.

Recently, I've worked as a limo dispatcher for company based on the US for 7 months with proficiency for limoanywhere software. Excellent customer service especially for chat, email and social media support with 7 years experience and 1 year for phone support. Good data entry skills.

I am a highly skilled dispatcher and virtual support professional with a strong background in customer service, sales, and technical support. I specialize in coordinating schedules, managing real-time communication between field teams and clients, and resolving service-related concerns with speed and accuracy. I handle inbound service requests, billing inquiries, and escalations, always aiming to build trust, de-escalate issues, and provide practical solutions. I collaborate closely with operations, field services, and accounting teams to ensure smooth, on-time service delivery. I’m confident my dispatching expertise and problem-solving mindset would be a valuable asset to your team.

Results-driven customer support and operations professional with expertise in resolving high-volume inquiries, managing complex escalations, and enhancing team performance. Proficient in process optimization, workflow automation, data management, and GenAI-driven insights, with cross-industry experience in payments, mobile services, e-commerce, and booking operations.

Fluent in English in written and oral form. Able to verbally communicate ideas and opinions. With the background in student leadership and team -----------petent in the use of Microsoft Word and -----------n thrive in individual work as well as group work, participative, contributes ideas and communicates thoughts clearly and in detail, goal - driven, can maintain quality of work under pressure and committed.

What I Can Do For You:

Dispatching: Real-time route planning and technician coordination to ensure on-time arrivals.

Customer S
Answering inquiries, scheduling service calls, and ensuring a great customer experience.

CRM Management: Keeping your customer and job data organized and 100% accurate.

I am a results-driven dispatcher with over 2 years of experience in the garage door service industry. I specialize in keeping operations running smoothly by managing customer inquiries, booking appointments, and coordinating with field technicians to maximize their daily productivity

Flight and Hotel Specialists - Travelocity, Expedia, Hotwire
Sales, Technical Support and Billing Representative - AT&T
Virtual Assistant (Spanish and English Representative)
Technical Support, Email Marketer

Experiences:
Mailchimp, Convert Kit, Aweber
BigCommerce, Nopcommerce
Video, Audio and Image Editor
Data Entry, Social Media Analyst, Business Consultant
Microsoft's (Word, Excel, Powerpoint)
Five9, Talkdesk

I have experienced in handling inbound (healthcare) and outbound calls (telco)for almost 10 years. Content Moderator for 2 years. support for roadside and dispatch.currently handling a Team . Graduate in education and let passer so I can also teach online. I am willing to be trained, goal oriented and dedicated. Please reached me at my email -----------

Excellent computer skills
Excellent Communication skills
Excellent typing skills
Can do Multitasking

I’m -----------, a logistics professional with over 10 years of hands-on experience streamlining supply chains, coordinating transportation, and resolving delivery issues in fast-paced operations. I help businesses reduce delays, improve efficiency, and keep shipments moving smoothly—so you can focus on growth instead of logistics headaches.

Hi! I'm Jhuvy, a highly organized Logistics Virtual Assistant with a strong background in business operations, customer service, freight dispatch workflows, and executive administrative support.

I have practical experience supporting U.S. trucking operations, including load sourcing, broker communication, carrier onboarding, freight documentation, shipment coordination, and logistics administration. In addition, I provide executive virtual assistance through calendar management, email management, document organization, CRM updates, and workflow coordination.

Before transitioning into remote work, I successfully managed my own retail business for more than five years, overseeing daily operations, inventory management, customer service, order fulfillment, supplier coordination, and business reporting. This experience strengthened my organizational skills, attention to detail, and ability to manage multiple priorities in fast-paced environments.

I am comfortable working independently, learning new systems quickly, and supporting logistics teams with reliable administrative and operational assistance.

Services I can provide:

Logistics & Freight Support

Freight Dispatch Support
Load Sourcing
Broker Communication
Carrier Onboarding
Load Booking Support
Transportation Documentation
Rate Confirmations
Bill of Lading (BOL)
Proof of Delivery (POD)
Route Planning Support
Shipment Coordination
Dispatch Reporting
Spreadsheet Management

Executive Virtual Assistance

Calendar Management<8efe80624d780eba0c6493ec45140364>Email Management
Meeting Scheduling
CRM Management
Data Entry
Document Organization
SOP Documentation
Internet Research
Administrative Support

Tools & Software

DAT Load Board
Truckstop
Sylectus
Trulos
AscendTMS
Google Workspace
Microsoft Excel
Google Sheets
Microsoft Outlook
Slack
Microsoft Teams
Zoom
Asana
ClickUp
Trello
-----------
Notion
Canva
Adobe Acrobat

I am committed to delivering accurate work, clear communication, and dependable support while helping businesses improve their daily operations and customer experience. I am available for full-time or long-term remote opportunities and am eager to contribute to a growing logistics or administrative team.

Hi there! I’m -----------. If you need someone who’s dependable, motivated, and ready to get things done, you’ve found the right person.
I’ve been in the BPO industry since 2014, mainly in Customer Service, where I learned how to stay calm under pressure, solve problems quickly, and deliver a great customer experience. I also have solid experience as a dispatcher, virtual assistant, and admin associate, which helped me develop strong multitasking and communication skills.
If you believe I’d be a good fit for your team or project, feel free to reach out anytime.
Thanks for taking the time to read, and looking forward to the possibility of working together!
Tools and software I’ve used:Google Workspace, Microsoft 365, Slack, Teams, -----------, Airtable, HubSpot, Zendesk, 8x8 Telephony System, RingCentral, Xcally, Grasshopper, Aloware, OpenPhone, Zadarma, Zoom, Chargify, Stripe, Chargebee, Dots, Zinc, PayPal, Planoly, ClickUp, Asana, and Canva.