Rockstar|US Customer Service Representative. Admin Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

November 27th, 2025 (211 days ago)

Member Since

May 4th, 2025

Profile Description

Hi, I’m a detail oriented, adaptable, and reliable Customer Service Representative with over 4 years of experience delivering high quality support across the banking, healthcare, travel, and mobility industries, including car and scooter rental services. I’m skilled in handling 60 to 100 customer inquiries daily via phone, email, and chat, consistently maintaining a customer satisfaction rating of 95 percent or higher. Proficient in using Zendesk, Google Workspace, Microsoft Office, and Shopify to manage tickets, process bookings, resolve issues, and ensure smooth service operations. I’m recognized for strong communication, critical thinking, and a proactive approach to problem solving in both team based and remote work environments. I’m committed to enhancing the customer experience and building lasting client relationships.

Professional Skills
 Customer Service
 Administrative Support
??Email Management
 Phone Support
 Data Entry

Industry Expertise
 Logistics
 E-commerce
 Banking
 Healthcare
 Travel
 Scooter rental
 Car Rental

Software Expertise
 Google Workspace (Docs, Sheets, Calendar, Drive)
 Microsoft Office (Word, Excel, PowerPoint)
 Zendesk
 Shopify
 Remote Tools (Slack, Zoom, MS Teams, WhatsApp)
 Cloud Storage & File Management (Google Drive, Dropbox)
 GDS (Amadeus, Sabre , farelogix)
 ChatGPT