Jim
Retention and Customer Success Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.49/hour ($1,824.00/month)
Bachelors degree
Last Active
January 4th, 2026 (176 days ago)
Member Since
April 13th, 2025
Profile Description
Hi, I'm Jim - I am a seasoned customer and business relationship expert. I have been in the industry for more than 10 years taking up multiple junior and senior roles with recent being an Associate Sales Manager managing the renewals team tasked to maintain a series of renewal pipelines ensuring business continuity between the client and their customers. I am an excellent communicator. I pride myself on making sure people have the right information because it drives better results. Most business issues stem from poor communication, so I feel a responsibility to keep everyone on the same page. I’m also a people person. I love meeting new people and learning about their lives and their backgrounds. I can almost always find common ground with strangers, and I like making people feel comfortable in my presence. I find this skill especially helpful when kicking off projects with new clients.
Top Skills
Marketing » CRM » Salesforce
Experience: 5 - 10 years
Though I am not a fully certified Salesforce Administrator, I have completed level 1 and level 2 certification which enables me to create profile within the Salesforce Platform as well as generate report and dashboard.
Customer Support » Email Support
Experience: 5 - 10 years
With my experience in the Retention and Customer Success field, I have built a good foundation around professional email etiquette which result to effective email communication
Office and Administration » Data Analytics
Experience: 5 - 10 years
Using different business intelligence tools has widened my understanding around data analytics and how important accurate analysis to help business grow.
Other Skills
Real Estate » Acquisition
Experience: 1 - 2 years
I had a stint around real estate which allowed me to develop the necessary acquisition skill in turning an outreach to a potential yes helping clients find the right property that will fit their budget.
Customer Support » Sales Support » Prospecting
Experience: 2 - 5 years
One of the skills I developed is prospecting which help qualify the right people for the business. Understanding the needs of the business and aligning them with the right industry is crucial for growth.
Office and Administration » Documentation
Experience: 5 - 10 years
Office and administrative documentation is a crucial skill I developed as it requires accurate assessment of business needs to determine gaps and identify the appropriate solution.
Marketing » Sales » Order Management
Experience: 5 - 10 years
Order management is a necessary skill in the retention industry which I developed through out my career as part of the retention and customer success as it help manage the right product based on customer needs.
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Taguig, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 13
- Influence: 7
- Steadiness: 44
- Compliance: 36
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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