I am self-motivated and goal-oriented professional committed to pursuing a long-term career as a freelancer. Adaptability and flexibility are among my greatest strengths. I am able to move easily between many different applications while producing quick and superior results. I can assure you will receive your material quickly and with perfection. I am looking for a long-term business relationship as a freelancer.
I am also a former VA in Boljonairs VA Agency and Outsourced Doers.

Specialization:
Dropshipping expert
Ecommerce manager
Competitor strategy
Online Store Expert
Flexible Timing
Reasonable cost
high-quality output
Digital Marketing<8efe80624d780eba0c6493ec45140364>Email Marketing
Social Media Management
Blog
Content calendar
Funnel builder

I’m a highly organized and detail-oriented professional with experience in administrative support, virtual assistance, data management, and product listing. I help businesses stay organized by managing emails, calendars, documents, and day-to-day operations while ensuring tasks are completed accurately and on time. I also have experience as a product lister, creating and managing listings for e-commerce platforms, ensuring product information, images, and descriptions are accurate and optimized. In addition, I’ve provided legal administrative support, assisting with document preparation, file organization, and maintaining confidential records. I’m comfortable working with spreadsheets, research, CRM systems, and content management tools. I focus on keeping workflows organized, solving problems efficiently, and supporting teams so they can focus on growing their business.

I help small and medium businesses maintain accurate, organized, and up-to-date financial records while supporting smooth day-to-day financial operations. My experience includes transaction recording, bank and credit card reconciliation, expense tracking, invoicing, accounts payable and receivable, payroll support, and maintaining clean, organized financial reports using Xero.

I am also Xero Payroll Certified, with knowledge in payroll processing, STP reporting, superannuation setup, leave management, pay runs, employee onboarding, and payroll reconciliation using Xero Payroll.

In addition, I bring 4+ years of experience in e-commerce, supporting Shopify and Amazon sellers with product listings, SEO, inventory management, customer service, logistics, and administrative tasks to help streamline operations and improve performance.

What I Bring:

• Bookkeeping Support – Accounts payable and receivable, invoicing, reconciliation, and financial record management
• Payroll Support – STP reporting, superannuation, pay runs, leave management, and payroll administration
• E-commerce Operations – 4+ years supporting Shopify and Amazon operations
• Customer Support – Experienced with Zendesk, Gorgias, and Freshdesk
• Organized and Reliable – Detail-oriented and proficient in Xero, Excel, and CRM tools

What I Deliver:

• Full-cycle bookkeeping support including AP/AR, invoicing, and bank and credit card reconciliation
• Accurate financial reporting, sales and expense tracking, and organized financial records
• Financial data management and record cleanup with strong attention to detail
• Efficient order fulfillment, inventory coordination, and operational support
• Professional handling of refunds, claims, and customer inquiries with proper documentation
• Clear and reliable communication focused on accuracy, organization, and business efficiency

Platforms & Tools:
Xero • QuickBooks Online • Microsoft Excel • Shopify • Amazon Seller Central • Gorgias • Zendesk • Freshdesk • Google Sheets

Focused on helping businesses keep their bookkeeping and operations organized, accurate, and efficient.

WhatsApp: -----------

Hello there, I'm Rutchel from the Philippines. I have 8+ years of experience helping businesses provide top-notch customer service and streamline their e-commerce and operations. I work across phone, email, live chat, SMS, and social media, supporting both pre-sales and post-sales needs. I also handle order management, processing, fulfillment, shipment tracking, and inventory monitoring while coordinating with suppliers and vendors to ensure smooth operations. I've managed teams of Virtual Assistants and supported a team of customer service agents, ensuring we hit client KPIs and SLAs while keeping customers happy and loyal. I love helping businesses run efficiently and making sure customers get timely, accurate, and friendly support.

What I can help you with:
E-commerce store support (Shopify, Amazon, ebay)
General administrative support
Business operations support
Customer service via email, live chat, social and phone
Product listing (manual listing)
Order management
Order processing
Order fulfillment & order tracking
Shipment tracking
Updating customers on order status
Coordinating with suppliers and vendors
Stock inventory monitoring
Inventory & stock management
Stock replenishment
Post-order follow-up
Returns and refunds processing
Identify risks and opportunities
Customer account management
Re-process orders and handle cancellations
Invoicing & billing support
Payment processing
Pre-sales and post-sales support
Lead generation & appointment setting
B2B calling & Cold calling
Scheduling & dispatch coordination
Book technician appointments
Confirm, reschedule, or follow up on upcoming appointments
Track and document all customer interactions
Managing and coaching Virtual Assistants & customer representatives
Monitor and evaluate team performance
Conduct regular performance reviews
Weekly or monthly reporting on sales, stock levels, and sell-through
Provide guidance, support, and direction to tea-----------mbers
Plan and oversee team projects
Provide technical support and troubleshooting assistance on ecommerce platforms
Ensure agents adhere to policy and avoid ZTP (Zero Tolerance Policy)
Maintaining KPIs and SLAs to ensure high customer satisfaction
Identify areas for improvement to improve the customer experience and processes
Process documentation and create SOPs

My Availability:
I am available to work full-time, part-time, or 10–15 hours per week. I am flexible to work US time zones, including Australia, UK, EU, and Canada time zones.

Tools I'm proficient:
Notion, Zendesk, Asana, Trello, Shopify, Amazon, Gorgias, PayPal, Subivi, Hipshipper, Yaballe, Shipstation, Salesfreak, Magentu, Canva, Meta Business Suite, Slack, Zoom, Microsoft Teams, Google Meet, Telegram, WhatsApp, Viber, Calendly, Google Workspace (Gmail, Google Docs, Google Sheets, Google Forms, Google Drive), Microsoft Office (Microsoft Word, Microsoft Excel, PowerPoint, OneDrive), Docusign, Hubstaff, Time Doctor, Time Clock, CLOUDS, Reamaze, Avaya1X
NICE recording, MSP, Ciboodle

Work with me this year:
Excellent communication and interpersonal skills
Proven experience in a leadership or supervisory role
Excellent organizational and time management skills
With problem-solving mindset with attention to detail -- not just tasks ticker
Strong understanding of e-commerce operations, product lkisting processes & platform guidelines

Invite me for an interview.
You need an online assistant who has the right experience in supporting your day-to-day operations, maintain your systems and workflows, drive efficiency with your team, and ensure your customers are happy. That's me. Message me today and let's chat soon.

Project Management, Ecommerce, Performance Marketing, Customer Service, Account Management, Merchandising, Forecasting, English Speaking, Attention to Detail, Social Media Management, Scheduling, Administrative Management, Customer Service, Executive Assistance, Sales, Telemarketing, Outbound Sales, Purchasing, Credentialing, Office and Administration, Billing, Payment Processing, Phone Support, Administrative Support

Purpose
I am an E-Commerce Virtual Assistant specializing in product listings and Store Operations. My goal is to provide reliable support for online businesses by ensuring accuracy, efficiency, and smooth workflows.

Experience
I am a former call center agent with one year of experience handling a telco account. In this role, I resolved customer inquiries, managed complaints, created tickets for refunds, tracked orders, and provided technical support for phone and internet services. This Background strengthened my communication, problem-solving and customer service skills.

Skills
My expertise includes product listings and SEO, order processing and management, inventory management, product research and Data Entry - all essential for e-commerce store operations. These skills allow me to handle tasks with precision and consistency.

Expectation
Although my professional background is in customer service, I am confident that my transferable skills enable me to perform at the same level as experience e-commerce VAs. My adaptability, dedication, and knowledge will help clients achieve efficient store operations and customer satisfaction.

Feel free to message me — -----------

The skills as a Sales Manager/ Customer Service Supervisor/ Consultant in MLM (Multi-Level Marketing) company are:
- Talking to people to introduce the products that we have
- Helping and assisting member what they need for their business
- Doing invoice or purchases for members orders.
- Doing overall presentation for company
- Basic knowledge in Accounting, warehouse
- knowledge to do flyers and media posting using CANVA
I work hard, obidient, flexible and trustworthy. I am open for new field of work and willing to train to align my works according to company needs.

Highly entrepreneurial leader skilled in developing talent and improving processes to ensure long-term success, development and expansion. Expertise in Generating Sales, Food Safety, Training and Development, Ordering, Inventory, Delivery Management and Restaurant Operations Management Systems.

I am a Customer Support Specialist with experience handling customer inquiries, order processing, data entry, and project coordination in fast-paced environments. I help businesses stay organized by ensuring customers are supported promptly, orders are accurately processed, and daily tasks are completed smoothly.

I am experienced in roles that require attention to detail, clear communication, and multitasking. I can work independently, follow structured processes, and coordinate with teams to ensure tasks are completed accurately and on time.

What I Can Help You With:
Customer Support (email, chat, phone)
Order Processing & Tracking
Project Coordination & Task Management
Data Entry & CRM updates
Technical Support & troubleshooting
Administrative support tasks

Tools I Use:
Google Workspace, Microsoft Excel, CRM/ticketing systems, Slack, ERP/order systems, Facebook Business Pages

Experience:
I have experience in customer service, technical support, and coordination tasks, including handling customer inquiries, updating systems, managing records, and supporting internal team workflows.

Work Style:
I am reliable, detail-oriented, and focused on accuracy, speed, and clear communication. I follow instructions carefully and ensure tasks are completed correctly and on time.

Availability:
Available for full-time or long-term remote work and quick to adapt to new tools and workflows.

Hi, I'm Elijah.

I have over 4 years of customer service experience and have recently specialized in eCommerce customer support for Shopify brands. I currently manage customer inquiries through Reamaze and handle social media interactions on Facebook and Instagram using Brandwise.

My daily responsibilities include helping customers with order tracking, shipping concerns, refunds, replacements, cancellations, and product-related questions. I've supported multiple brands at the same time and worked with customers from different countries.

I take pride in being patient, professional, and solution-oriented. I understand that great customer service is more than just answering questions—it's about creating a positive experience that keeps customers coming back.

I'm a fast learner, dependable tea-----------mber, and someone who can work independently while maintaining high-quality support. Whether it's managing customer emails, resolving issues, or representing your brand professionally, I'm committed to providing excellent service and helping your business grow.

If you're looking for a reliable customer support specialist who genuinely cares about your customers, I'd love the opportunity to work with you.

With work experience as Sales, Production Planning Supervisor. Good in communication with Sales in different countries. Proficient in MS office.

I have experience managing multiple Shopify stores in a dropshipping environment, where I’ve been responsible for coordinating with suppliers, managing orders, handling outreach emails and creating standard operating procedures (SOPs) to streamline operations.
In my previous role, I worked closely with both local and international suppliers to ensure timely order fulfillment and clear communication. I also developed and maintained SOPs for order processing, returns, and supplier onboarding, which helped improve efficiency and reduce errors across our operations.
I enjoy building systems that keep things running smoothly, and I’m confident that my experience with Shopify, supplier coordination, and process improvement can add value to your team.

Detail-oriented Sales Operations and Lead Generation Specialist with 6+ years of experience supporting sales teams through prospect research, lead qualification, CRM management, and data-driven reporting. Adept at identifying new business opportunities, improving pipeline visibility, and optimizing sales processes to enable more effective decision-making.