Customer Support VA | Staffing & Scheduling Specialist

Experienced Email Support Specialist with a strong background in customer service. Skilled in handling customer inquiries, resolving issues promptly and professionally, and providing clear, empathetic communication. Adept at managing high volumes of emails while maintaining accuracy and a positive customer experience.

I have solid experience in providing customer support through live chat, assisting clients with inquiries, concerns, and technical issues in real time. I am skilled in handling multiple chats simultaneously, maintaining a professional tone, and delivering accurate, timely solutions. My background in customer service has helped me develop strong communication skills, attention to detail, and the ability to resolve issues efficiently while ensuring a positive customer experience.

I have solid experience in staffing and managing hiring funnels for various clients. I am skilled in creating effective job ads on Indeed and using Calendly to send out interview invites in an organized and timely manner. My strengths include screening applicants based on specific client requirements, ensuring that only qualified candidates move forward in the process. I’m also highly capable when it comes to communicating with applicants—whether it's for interview scheduling, rescheduling, or follow-ups—through both email and the Indeed platform. Additionally, I’m experienced in sending rejection emails, handling contracts, and supporting the onboarding process, making sure all documents are completed and expectations are clearly set from the start.