I am a results-driven professional with a strong background in customer service, fraud analysis, and dispute resolution. My expertise lies in data analysis and effective communication, enabling me to resolve complex customer issues while maintaining organizational integrity.
As a Fraud Analyst, I have successfully monitored transactions, identified anomalies, and collaborated with cross-functional teams to prevent financial fraud. My proactive approach to emerging fraud trends and meticulous documentation supports compliance and risk management.
In customer service, I excel at managing international cases and swiftly resolving issues using analytical tools. My experience with the Resolution Team for Airbnb and Expedia/IGT Solutions has equipped me to handle bookings, resolve disputes, and ensure positive experiences for hosts, guests, and travel partners.
I thrive in fast-paced environments that require adaptability and collaboration. With a strong customer-centric focus and the ability to perform under pressure, I consistently exceed expectations and drive positive results. I am committed to professionalism and excellence, ready to make meaningful contributions to your organization.
Experience: 1 - 2 years
I served as a Customer Service Representative in operations at Airbnb.
Experience: 1 - 2 years
1 year of experience when I am a travel Associate at Expedia.com
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
I'm proficient with computers and online tools.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
It's definitely a 5-star response, but the system didn’t let me rate it.
Experience: Less than 6 months
Experience: Less than 6 months
It's definitely a 5-star response, but the system didn’t let me rate it.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.