General Virtual Assistant | Admin Support | CRM & Workflow Automation

Handles core admin tasks — data entry, internet research, inbox management, file organization, and spreadsheet work — using Google Workspace and Microsoft 365. Comfortable utilizing AI-assisted workflows to reduce repetitive work and keep operations running cleanly.

Motivated, highly adaptable, aspiring General Virtual Assistant with hands-on experience in personal projects, building automation systems, and CRM workflows. Familiar with tools such as Zapier, HubSpot CRM, Trello, Notion, and Google Workspace for organizing tasks and improving workflow efficiency. Ready to leverage my technical toolkit to help remote teams provide reliable, organized, and proactive administrative support.

Built two personal automation projects using Zapier, including an AI-assisted lead intake workflow and an automated client onboarding system to streamline administrative tasks and workflow organization.

Completed HubSpot courses “Building Your Business with HubSpot Smart CRM” and “Set Up Your HubSpot CRM for Growth.” I also created an AI-Automated lead intake workflow that captures and organizes lead information inside HubSpot CRM.

Proficient with spreadsheet tools such as Google Sheets and Microsoft Excel for data entry, record organization, spreadsheet tracking, and maintaining accurate information across administrative workflows.

Certified Google Workspace user. Comfortable across the full suite — Docs, Sheets, Drive, Calendar, Gmail, and Meet — for collaboration, scheduling, file management, and workflow coordination.

Built foundational knowledge in Zapier through the “Automate Your Life in 4 Hours” course by FreeCodeCamp.org. Created two personal automation projects for client lead intake capture and client onboarding workflows using Zapier and productivity tools.

Uses Trello to organize tasks, track project progress, and support remote team coordination. Familiar with boards, labels, checklists, and workflow structuring for ongoing projects.

Completed multiple Canva certifications, including Design Essentials, Marketing with Canva, and Scale Creative Campaigns. Creates clean graphics, edits images, and produces design templates for social media and admin use.

Uses AI tools — ChatGPT, Claude, Gemini — for drafting, research, summarization, and workflow acceleration. Completed DeepLearning.AI's prompt engineering course. Integrates AI regularly into daily VA tasks.

Creates and organizes documentation using Notion, Google Docs, and Google Sheets — covering SOPs, workflow guides, task tracking systems, and operational records.

Uses Notion for documentation, task management, and workspace organization. Builds pages, databases, and systems to keep client operations structured and easy to navigate.

Conducts online research using search engines, AI tools, and multiple sources. Synthesizes findings into structured, actionable summaries.

Organizes and manages digital files across Google Drive, Notion, Dropbox, and MEGA. Structures folders and naming systems so teams can find what they need without asking twice.

Proficient across major AI platforms for productivity, research, writing, and workflow support. Completed DeepLearning.AI's AI Prompting for Everyone course.