Operations Manager | Lead Manager | Sales Support VA | Team & CRM Management Spe

Overview

Looking for full-time work (8 hours/day)

at $5.99/hour ($1,152.00/month)

Bachelors degree

Last Active

June 18th, 2026 (10 days ago)

Member Since

June 30th, 2024

Profile Description

Do you know what separates growing businesses from overwhelmed business owners?

Hi, I'm Angel.

For the past several years, I've worked behind the scenes supporting business owners, sales teams, and operations by managing lead pipelines, coordinating teams, overseeing administrative processes, and ensuring daily operations run smoothly.

As an Office Manager and Lead Management Specialist, I've learned something important...

The businesses that grow consistently aren't necessarily the ones generating the most leads.

They're the ones that have the right systems, follow-up processes, and team support in place.

Because when operations become disorganized, growth slows down.

Leads get missed.

Appointments fall through.

Important documents become difficult to track.

Tea ---------- mbers become overwhelmed.

And business owners end up spending more time managing problems than growing the business.

Sound familiar?

Many business owners spend thousands of dollars generating leads, but they struggle because:

• Follow-ups aren't happening consistently.

• Lead pipelines aren't properly managed.

• Tea ---------- mbers need support and accountability.

• Administrative work piles up.

• Important documents become disorganized.

• Scheduling and communication become chaotic.

• The owner becomes the bottleneck for every decision.

That's where I come in.

How I Support Business Owners and Teams
Operations & Team Management

- Facilitate and manage daily tea ---------- etings

- Coordinate schedules and team activities

- Support tea ---------- mbers with processes and lead follow-up

-
Assist tea ---------- mbers whenever additional support is needed

-
Train and onboard new hires

-
Help maintain accountability and workflow efficiency

Lead Management & Sales Support

-
Manage lead pipelines and tracking systems

- Continue outbound calling and SMS follow-up

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Create and manage dialer campaigns

-
Run Skip Matrix for new leads

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Track lead progress and ensure timely follow-up

- Maintain organized CRM records

Administrative & Office Management

- Prepare and process contracts

- Organize mortgage statements, property photos, and supporting documents

- Maintain document management systems and company drives

- Monitor and manage email communications

- Handle payroll-related tasks when needed

- Maintain operational workflows and internal systems

Marketing & Systems Support

- Create and send email campaigns through GoHighLevel (GHL)

- Coordinate with Call Geeks regarding dialing systems and operations

- Manage team sheets, reporting, and lead tracking
- Ensure systems remain organized and efficient

Why Business Owners Hire Me

You don't need another assistant waiting for instructions.

You need someone who understands operations, lead management, team coordination, and business support.

Someone who can step in, take ownership, solve problems, and keep things moving.

I pride myself on being proactive, organized, dependable, and solutions-focused.

Imagine This Instead...

Your leads are being followed up.

Your team is supported.

Your appointments are organized.

Your documents are in order.

Your CRM is updated.

Your operations are running smoothly.

And you're finally able to focus on growth instead of constantly putting out fires.

Let's Talk

If you're looking for an Operations Manager, Office Manager, Lead Manager, Executive Assistant, Sales Support Specialist, or Virtual Assistant who can help streamline your operations and support your business growth, send me a message.

Let's discuss how I can help make your business run more efficiently and free up your time for higher-value activities.