Results-driven Virtual Assistant and Operations Professional with 15+ years of experience supporting executives, managing projects, coordinating operations, and leading customer service teams. Skilled in calendar and inbox management, CRM administration, lead generation, project tracking, reporting, and process improvement. Known for being proactive, highly organized, and dependable, with the ability to streamline workflows and help business owners focus on growth. I bring the mindset of an operations partner, not just an assistant ensuring tasks are completed efficiently while contributing to overall business success.
What I can offer:
* Executive support: managed
*CRM & lead generation: built and maintained CRM pipelines, generated qualified leads, and ran competitor/influencer research
*Project & service coordination: 2+ years coordinating field service scheduling, technician dispatch, and monthly client performance reporting
*Tools: ClickUp, Canva, CRM platforms, calendar and
*Leadership background: led a customer service/email support team, including coaching, KPI tracking, and escalation handling
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 10+ years
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