Customer service professional with experience in Shopify e-commerce support, business intelligence, and team leadership. Skilled in assisting customers and merchants, resolving complex issues, and improving operational efficiency through data-driven insights. Experienced in billing support from the telecommunications industry, with strong attention to detail and the ability to handle financial inquiries accurately. Proficient in Microsoft Excel, including advanced functions, Power Query, and pivot tables. A collaborative and results-driven professional committed to delivering excellent customer experiences and continuously expanding expertise in customer service and accounting operations.
Experience: 2 - 5 years
Experience: 1 - 2 years
Handled Customer Service and Technical Support for Amazon
Experience: 1 - 2 years
Experience: 6 months - 1 year
Able to handle both Buyer and Seller Support.
Experience: 2 - 5 years
Experience: 2 - 5 years
Was a Senior Merchant Support / Also handle Shopify developer support
Experience: Less than 6 months
Handled Kindle Support with Amazon for 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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