General Virtual Assistant | Customer Support Specialist | Sales Representative |

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 12th, 2026 (2 days ago)

Member Since

October 2nd, 2022

Profile Description

Dedicated and results-driven Virtual Assistant with over 5 years of experience in customer support, e-commerce, sales, lead generation, and administrative support. I help businesses improve customer experience, stay organized, and manage daily operations efficiently.

I have experience supporting e-commerce brands by handling customer inquiries, order tracking, shipping updates, refunds, disputes, and product concerns through email, chat, Facebook, and Instagram. I also have experience in outbound calling, appointment setting, lead follow-ups, and sales support for U.S.-based clients.

As an SEO Specialist and Sales VA, I’ve worked on lead generation, Google Business Profile audits, CRM management, follow-up campaigns, and customer retention strategies. I’m detail-oriented, proactive, and comfortable working independently in fast-paced remote environments.

Key Skills:
• Customer Support & Ticket Handling
• E-commerce & Shopify Support
• Email & Chat Support
• Sales & Appointment Setting
• Lead Generation & CRM Management
• Administrative Support
• SEO & Google Business Profile Audits
• Data Entry & Research
• Social Media Support
• Calendar & Email Management

Tools & Platforms:
• Shopify
• Gorgias
• GoHighLevel
• Slack
• Trello
• Google Sheets & Docs
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• Zoom
• CapCut
• ChatGPT

I am reliable, adaptable, quick to learn, and committed to delivering excellent results and customer experiences. Ready to help your business grow — Work Ready and Available to Start Anytime.