Overview
Looking for part-time work (4 hours/day)
at $8.51/hour ($818.18/month)
Bachelors degree
Last Active
October 29th, 2025 (242 days ago)
Member Since
January 24th, 2022
Profile Description
I am a seasoned BPO specialist with 11 years of hands-on experience supporting global clients across multiple industries, including sales, workforce management, telecommunications, pet insurance, financial services, trading, and banking. My background includes managing high-volume customer interactions, driving upsell and cross-sell strategies, and resolving complex inquiries with professionalism and empathy.
I’ve worked with both voice and non-voice accounts, consistently exceeding KPIs and contributing to team success. My adaptability, attention to detail, and strong communication skills make me an ideal remote tea
???? Core Competencies
Sales and customer retention
Telco account handling (billing, tech support, upgrades)
Insurance claims and policy servicing (pet insurance)
Financial product support (loans, credit, trading platforms)
Banking operations and compliance
CRM tools, ticketing systems, and call center platforms
Remote work readiness and time management
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
Other Skills
Professional Services » Forex Trading
Experience: 1 - 2 years
Professional Services » Stock Trading
Experience: 1 - 2 years
Customer Support » Email Support
Experience: 2 - 5 years
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tigaon, Camarines Sur
- Tests Taken
- DISC
- Dominance: 28%
- Influence: 10%
- Steadiness: 35%
- Compliance: 27%
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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