Josephine
Technical Writer | SaaS Documentation, Knowledge Base, Enablement
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.62/hour ($1,280.00/month)
Bachelors degree
Last Active
June 4th, 2026 (5 days ago)
Member Since
January 15th, 2022
Profile Description
I turn messy documentation into clear systems your team and your AI can actually use.
I have 2+ years of experience working closely with product, engineering, and support teams to build Help Center content, internal docs, and simple workflows that reduce confusion and make day-to-day work smoother. I also optimize and test content so AI tools and chatbots can deliver more accurate, useful answers.
Here’s how I can help:
• Help Center / Knowledge Base (Zendesk)
• SOPs and internal documentation
• Product guides, FAQs, onboarding content
• Documentation workflows and cleanup
• AI-ready content optimization
If your docs feel scattered or hard to maintain, I can help bring structure to it.
Top Skills
Marketing » Content Creation » Technical Writing
Experience: 6 months - 1 year
Marketing » Content Creation » Guide Writing
Experience: Less than 6 months
Other Skills
Design » Product Design » Usability Testing
Experience: Less than 6 months
Video Editing
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Design » Graphic Design » Canva
Experience: 2 - 5 years
Marketing » CRM » Salesforce
Experience: Less than 6 months
Marketing » CRM » Freshworks CRM
Experience: Less than 6 months
Marketing » Copywriting
Experience: Less than 6 months
Project Management » Asana
Experience: Less than 6 months
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
Office and Administration » Documentation
Experience: Less than 6 months
Office and Administration » Google Workspace
Experience: 1 - 2 years
Project Management » Notion
Experience: Less than 6 months
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo, Rizal
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 18
- Influence: 07
- Steadiness: 29
- Compliance: 45
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.