Mark
Customer Success & Renewals Specialist | SaaS Account Management
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $4.99/hour ($480.00/month)
Bachelor of Arts in Broadcast Communication
Last Active
June 28th, 2026 (yesterday)
Member Since
December 10th, 2021
Profile Description
Customer Success and Renewals professional with 4+ years of experience managing SMB and mid-market SaaS accounts, driving retention, renewals, and customer value realization. Proven ability to exceed renewal targets, manage 100+ customer portfolios, and build long-term relationships through proactive account management and cross-functional collaboration.
Top Skills
Customer Support » SaaS
Experience: 2 - 5 years
Office and Administration » Account Management
Experience: 2 - 5 years
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Other Skills
Customer Support » Sales Support » Account Retention
Experience: 2 - 5 years
Office and Administration » Data Analytics
Experience: Less than 6 months
Office and Administration » Google Workspace
Experience: 10+ years
Office and Administration » Microsoft Outlook
Experience: 10+ years
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mandaluyong City, Metro Manila
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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