Ma.

Virtual Assitant

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.74/hour ($912.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

July 20th, 2020

Profile Description

I am someone who values continuous learning, adaptability, and collaboration. I enjoy developing new skills and taking on challenges that help me grow both personally and professionally.

My education provided a strong foundation in hospitality operations, including food and beverage management, customer service, and hotel administration, equipping me with both practical skills and theoretical knowledge. I have applied this background in my current work by leveraging my customer service expertise and operational knowledge to deliver high-quality support and ensure client satisfaction.

I am motivated by doing meaningful work, making a positive impact, and engaging in ongoing learning in fast-paced environments.

Top Skills

Customer Support » Sales Support » Hotel Booking

Experience: 2 - 5 years

Hotel booking experience using Booking.com, Hotelbeds, Airbnb, Expedia, as well as direct bookings through hotel websites.

Office and Administration » Travel Planning

Experience: 6 months - 1 year

Support B2B clients with seamless business travel management. Collaborate with suppliers and partners to resolve booking issues efficiently. Maintain high customer satisfaction by proactively managing bookings and inquiries. Apply company policies to resolve challenges, while thinking creatively when needed.

Customer Support » Helpdesk Support

Experience: Less than 6 months

Answer calls, respond to inquiries, and assist with software issues. Guide users through software functions over the phone. Redirect calls and take messages accurately. Handle mail distribution and manage office supplies. Organize emails, maintain records, and oversee the office budget

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Provided email support to ensure smooth communication with clients, resolve issues, assist with bookings, and maintain high customer satisfaction.”

Customer Support » Sales Support » Flight Booking

Experience: 2 - 5 years

Flight booking experience using Travelfusion and direct bookings through Airline websites.

Customer Support » Sales Support » Food Service

Experience: 5 - 10 years

Oversee daily restaurant operations, manage finances and administrative tasks, enforce hygiene and safety standards, resolve guest issues, and supervise staff to ensure high service and food quality.”