I am an experienced IT Support Engineer with over 14 years of hands-on expertise in technical support, service desk operations, system administration, and i
I am known for my strong troubleshooting skills, professionalism, and ability to deliver fast and effective resolutions while maintaining excellent client satisfaction. I have extensive experience using ticketing systems, managing user accounts, onboarding/offboarding, asset management, and collaborating with cross-functional technical teams.
I am reliable, detail-oriented, and committed to providing high-quality technical support to help organizations maintain stable and secure IT operations. Comptia A+ certified.
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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