Hi! I'm Avy, a Virtual Property Manager based in the Philippines with hands-on experience managing short-term rental operations across Airbnb, VRBO, and -----------. I've supported a vacation rental business end-to-end — from listing management and calendar sync to guest communications, vendor coordination, housekeeping turnovers, and owner reporting.
Services:

- STR Listing Management — creating, updating, and optimizing Airbnb, VRBO, and ----------- listings for visibility and conversion
- Guest Communication & Relations — handling all pre-booking inquiries, check-in/check-out coordination, and issue resolution to protect 5-star ratings
- Multi-Channel Calendar Sync — managing availability across platforms to prevent double bookings and maximize occupancy
- Hostaway PMS Management — reservation tracking, owner statements, database maintenance, and accurate record-keeping
- Housekeeping & Vendor Coordination — scheduling turnovers, tracking task completion, and flagging property maintenance issues
- Occupancy & Revenue Reporting — weekly, monthly, and annual performance reports on bookings and revenue
- Owner Bookkeeping Support — consolidating receipts, income tracking, and financial record organization
- Review Management — monitoring guest feedback, flagging trends, and protecting property reputation

Why work with me:
- Direct Airbnb operations experience — both as an EA managing a rental portfolio and as an Operations Leader on the Airbnb BPO support team
- Proficient in Hostaway, Airbnb, VRBO, -----------, Google Sheets, Canva, and AI tools
- Strong English communication — professional, warm, and guest-ready
- Self-managed and async-friendly — I work independently and don't need hand-holding
- Available to handle tasks offline and asynchronously alongside other commitments
- PHT (GMT+8) | Reliable internet | Quiet dedicated workspace

Running a successful Airbnb or short-term rental business shouldn’t mean being glued to your phone 24/7. That’s where I come in. Lets get to moon!!

I help Airbnb hosts, short-term rental owners, and property managers save time, elevate guest experiences, and maximize bookings without overspending or losing control.

Think of me as your behind-the-scenes operator:
I make sure your listings, guests, and daily operations run smoothly while you focus on growing your portfolio and profits.

What I Actually Do
I operate as your remote co-host and operations partner, handling the moving parts that keep your business running smoothly and profitably.

Guest Communication That Converts
Fast, professional replies that turn inquiries into bookings
Clear, personalized check-in instructions
Review management that boosts your ratings
Daily Operations, Fully Handled

Calendar management (zero double bookings)
Pricing adjustments to maximize occupancy
Cleaner and maintenance coordination
Real-time issue handling without escalation

Listing Optimization
High-converting titles and descriptions
Strategic improvements to increase visibility
Content suggestions that drive more clicks and bookings

Issue Resolution
Calm, proactive solutions that turn potential 1-star problems into 5-star experiences.

Result: Higher occupancy, stronger ratings, and more profit — without the stress.
Property & Guest Coordination (Airbnb, VRBO, ----------- Portfolios):
I bring hands-on experience managing premium short-term rental properties.Cleaning and maintenance coordination.Guest messaging and real-time support.Reporting & updates to owners and senior management.Systemized workflows with Google Workspace, Hostfully, Hostaway.Result for you: consistent property standards, smooth guest stays, and peace of mind that everything is under control.

Property & Guest Coordination (Airbnb, VRBO, ----------- Portfolios):I bring hands-on experience managing premium short-term rental properties.Cleaning and maintenance coordination.Guest messaging and real-time support.Reporting & updates to owners and senior management.Systemized workflows with Google Workspace, Hostfully, Hostaway.Result for you: consistent property standards, smooth guest stays, and peace of mind that everything is under control.

Tools & Platforms I Master:
Creative Tools: Canva, CapCut, FilmoraBusiness Suites: Google Workspace, MS Teams, SlackProject Management: Trello, Monday, Asana, ClickUp
CRM Systems: Zoho, Salesforce, Hubspot, GoHighLevel, Hostfully, Hostaway, FitnessForce, -----------nce
Social Media: Facebook, Instagram, TikTok, LinkedIn, YouTube
AI Tools: ChatGPT, Pictory.AI

Why Work With Me:
I don’t just “assist” — I strategically partner with you. That means:
Reliability — I do what I say, when I say
.Discretion — your trust is my top priority.
Efficiency — faster, smarter workflows.
Results —I focus on ROI, not just activity.
I’m not here to tick boxes. I’m here to make your business grow stronger, run smoother, and generate more profit.

Current Rate: $10/hour
Ready to transform the way your business runs? Let’s talk! Message me today and let’s make your business work harder, so you don’t have to.

Say Goodbye to Wasted Time & Missed Opportunities. Let’s Skyrocket Your Hosting Business!

Your goals aren’t just ideas. They’re results waiting to happen. And I’m here to make sure your Airbnb or short-term rental business doesn’t just grow, but thrives.I partner with short-term rental owners, Airbnb hosts, and property managers who want to save time, elevate guest experiences, and maximize bookings without overspending or losing control. Think of me as your behind-the-scenes powerhouse:
I make sure your listings, guests, and operations run flawlessly, while you focus on scaling.

What Makes Me Different:
Unlike many VAs or co-hosts who only “tick tasks off a list,” I deliver measurable results:Boosted guest satisfaction scores that drive repeat bookings and 5-star reviews.Time savings that free you from late-night guest texts, double-bookings, or missed leads.Systems that cut costs while improving efficiency. Hands-on experience with elite clients and international portfolios. I know how to protect your reputation and brand.If you’re searching for someone who treats your properties and business as their own, you’ve found your partner.

Airbnb / ----------- Co-Hosting & Guest Management:
I don’t just answer guest inquiries. I build smooth, memorable guest journeys from inquiry to check-out that result in glowing reviews and repeat stays.
Guest communication: fast responses, personalized check-in instructions, review follow-ups.
Calendar management: prevent double bookings, optimize availability.
Dynamic pricing updates: increase occupancy without cutting your revenue short.
Cleaner/vendor coordination: never miss a clean or inspection again.
Listing optimization: titles, descriptions, and photos designed to grab attention and convert.
Issue resolution: calm, professional, and quick fixes that turn potential 1-star reviews into 5-star wins.
Result for you: higher occupancy rates, stronger guest ratings, and more profit without the headaches.

Property & Guest Coordination (Airbnb, VRBO, ----------- Portfolios):
I bring hands-on experience managing premium short-term rental properties.Cleaning and maintenance coordination.Guest messaging and real-time support.Reporting & updates to owners and senior management. Systemized workflows with Google Workspace and Hostaway. Result for your consistent property standards, smooth guest stays, and peace of mind that everything is under control.


Tools & Platforms I Master:
Creative Tools: Canva, CapCut, FilmoraBusiness Suites: Google Workspace, MS Teams, SlackProject Management: Trello, Monday, Asana, ClickUp
CRM Systems: Zoho, Salesforce, Hubspot, GoHighLevel, Hostaway, FitnessForce, -----------nce
Social Media: Facebook, Instagram, TikTok, LinkedIn, YouTube, Click Up, -----------
AI Tools: ChatGPT, Pictory.AI

Why Work With Me:
I don’t just “assist” — I strategically partner with you. That means:
Reliability — I do what I say, when I say
.Discretion — your trust is my top priority.
Efficiency — faster, smarter workflows.
Results —I focus on ROI, not just activity.
I’m not here to tick boxes. I’m here to make your business grow stronger, run smoother, and generate more profit.

Current Rate: $8/hour
Ready to transform the way your business runs? Let’s talk! Message me today and let’s make your business work harder, so you don’t have to.

As a Short-term Rental Virtual Assistant, I excel in:
- Guest Communication: Respond promptly and professionally to guest inquiries via chat and call.
- Check-in/Check-out Assistance: Provide detailed property and amenity information during check-in/check-out.
- Coordination and Standards: Coordinate with staff and guests to address concerns and maintain high standards.
- Booking Management: Process bookings, confirm reservations, and update calendars accurately.
- Local Expertise: Offer comprehensive information about properties and local attractions.
- Record Keeping: Maintain accurate booking records and communicate promptly with guests.
- Independence and Prioritization: Work independently, prioritize tasks, and meet guest needs effectively.

With over four years of customer service experience at Vacasa—a leading vacation rental management company overseeing more than 35,000 U.S. properties listed across platforms like Expedia, Airbnb, VRBO, HomeAway, and -----------—I’ve handled a wide range of guest interactions. I’ve addressed inquiries, resolved in-home issues, gathered feedback, and processed refund requests through calls, email, chat, and SMS.

Admin Support, Admin Assistant, Operations Support, Social Media Manager, Airbnb, Short-Term Rental, Hostaway, Hospitable, Beds24, -----------, Agoda

I help short-term rental hosts and vacation property owners manage guest communication, OTA listings, and daily operations to ensure smooth workflows.

I have 5+ years of front office experience in hotel operations, handling 200+ guest inquiries monthly and managing 30+ daily reservations across platforms including -----------, Expedia, and Agoda.

I use Google Workspace, -----------, Expedia, Agoda, Slack, and Asana, with working knowledge of Hostaway, Hospitable, and the Airbnb host platform.

I am available for full-time work and can work around your schedule.

Experienced Property Management Virtual Assistant | Airbnb & Holiday Homes Specialist

Hi! I'm Linsette, a dedicated Virtual Assistant with 4+ years of hands-on experience in short-term and midterm rental management. I specialize in Airbnb, -----------, and direct listings—handling everything from guest communication and calendar coordination to vendor scheduling and DTCM compliance. I’m an expert in HostAway, Canva, Trello, -----------, and more—streamlining operations, boosting bookings, and keeping guests happy. I also create SOPs, marketing content, and case studies for subleasing.

Resume, cover letter, and portfolio are ready for review—click the link to scan my full qualifications and see how I can support your team!

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Managed guest communication, reviews, turnovers, and operations for short-term rental properties using Airbnb and Hostaway.

-GoHighLevel, Quality Assurance, Lead Generation, Data Entry, Web Research, Product/Manufacturer Sourcing, Property Sourcing, eBay Drop shipping, Social Media Marketing (Posting), Newsletter Creation, Designing Flyers, Brochure, Logos etc., Short Term Rentals, Guest/Customer Service, Handling messages, phone calls and emails, Coordinating with the cleaners and making their schedules, handling payments and refunds, Sending check-in and check out messages, Answering guest inquiries, requests or complaints, Managing Reservations, Monitor security cameras for noise, extra guests or for any violations, Admin tasks-Microsoft 365 (Word, Excel, PowerPoint, Publish, Outlook, Teams, OneDrive,Sharepoint), Google Workspace, Asana, Trello, Salesforce, Slack, Skype, WhatsApp, LessAnnoying CRM-Airbnb, VRBO, -----------, Kigo, BookingSync, Guesty, Tokeet, Lavanda, Hostify, Hospitable, Rentals United, Wishbox, Ring-Facebook Ads, Instagram, Twitter, TikTok, LinkedIn, Hootsuite- Canva, Adobe Photoshop CC, Stannp, Vimeo, VistaPrint, MailChimp, Evernote, Stripe, Wix, WordPress-LucidChart, Dashlane, LastPass, Dropbox-Zoopla, Rightmove, On The Market, Zillow

Experienced STR operations leader with a strong background in end-to-end property operations, guest experience management, team coordination, and SOP development. Known for calm decision-making, systems thinking, and the ability to independently own daily operations while improving processes for scalability and consistency. Tech-savvy, detail-driven, and comfortable leading without micromanagement.

Experienced in the US market specifically Los Angeles, Chicago, Kansas, Missouri.

Tools I have used
- Guesty
- Hospitable
- Hostaway
- Pricelabs
- BeyondPricing
- Notion
- Asana
- ClickUp
- Breezeway
- Slack
- WhatsApp
- RingCentral
- Google Workspace
- Google Sheets, Word

Hi, I am Christine, the behind-the-scenes partner your team has been missing.
With FOUR years of experience in the hospitality industry, I specialize in providing top-notch guest support and seamless property management for clients in the U.S. and Australia.

My expertise ensures that guests have an unforgettable stay while taking the workload off your hands.

What I Can Do for You:

1) Guest Communication
Handle inquiries, bookings, check-ins, and check-outs through platforms like OwnerRez, Hospitable, HostAway, and Guesty.

2) 24/7 Guest Support
Respond quickly and professionally to guests to ensure smooth stays and 5-star reviews.

3) Cleaning & Maintenance Coordination
Schedule and oversee cleaners and maintenance teams to keep properties guest-ready at all times.

4) Claims & Deposits
Submit AirCover claims and manage deposits for damages or additional expenses.

5) Review & Reputation Management
Monitor and manage guest reviews to maintain strong listing performance.

6) PMS & Operations Optimization
Use tools such as Hospitable, OwnerRez, HostAway, Guesty, and Turno, Notion, Asana, -----------, and Google Suite to streamline workflows and improve efficiency.

7) Phone Support
Handle inbound and outbound calls via WhatsApp, OpenPhone/Quo & Google Voice.

8) Cleaning Scheduling
Organize Airbnb, residential, and commercial cleaning through Turno, Breezeway,Resort Cleaning, Booking Koala, and Maid Central.

Reach out, and let’s get things rolling!

New to the STR industry or growing your business? If daily operations are slowing you down, I can step in so you can spend more time on what really matters: strategy, growth, and your guests.

Here’s how I can support your STR business:
*Onboard new properties or help set up your OTA accounts from scratch
*Optimize your listings on Airbnb, VRBO, Stayz, Expedia, -----------, and more to boost occupancy
*Sync calendars across all OTAs (manually or via a channel manager) to avoid double bookings
*Set up competitive, dynamic pricing using PriceLabs
*Handle guest communication through OTA platforms and your PMS
*Improve your listing’s reputation with strategies that consistently get 5-star reviews
*Assist with AirCover claims, disputes, and review removal
*Coordinate cleaning schedules (via Turno) and maintenance tasks with other vendors
*Create KPI reports for data-driven strategies
*Create guidebooks for your guests
*SOP manuals for your onsite team

I’ve been managing STRs for over 4 years now, and I’d love to help you grow your business too. Feel free to message me. Let’s chat and see how I can help you!
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WORK EXPERIENCE

STR VIRTUAL ASSISTANT
Suncoast Residences
Victoria & New South Wales, Australia
*Promoted to Primary Host (last 2 years)
*Client is Airbnb Superhost
*Client is VRBO Premier Host
- started with just 4 properties on Airbnb in 2020. Now managing 15 and counting
- set up VRBO/Stayz & Booking accounts from scratch
- set-up Hostaway from scratch
- managed daily operations
- flexible hours between 9AM-4PM, AEST

STR VIRTUAL ASSISTANT
Legendary Asset Management
Washington, USA
*Hosting Tea-----------mber
- Night Shift: 6PM-11PM, PST
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APPS/TOOLS

OTA Platforms:
- Airbnb
- VRBO/Stayz
- -----------
PriceLabs
Turno
Hostaway
Project Management tools:
- Asana
- Trello
- -----------
Schlage remotelock
Ring Camera
Minut
Whatsapp/Telegram
Microsoft Office (Word, Excel, Powerpoint)
Google Workspace
Canva

Hi, my name is ----------- -----------. I have a diverse background in customer service, administration, and healthcare support.
Most recently, I worked as a Patient Support Specialist at OpenLoop Health, assisting patients with scheduling, medications, and coordinating their care. Before that, I was a Vacation Rental Administrator with Airbnb, where I managed property listings and built strong relationships with both property owners and guests.
I also bring expertise as an Executive Assistant at HostAway, ensuring smooth day-to-day operations, and as a Senior Chat Support Specialist at Conduit Global, mentoring teammates and resolving customer concerns efficiently. Early in my career, I honed my sales skills as a Sales Consultant at Verizon.
My experience across industries has equipped me with a well-rounded skill set and a commitment to excellent service.

Detail-oriented and highly organized Virtual Assistant
supporting short-term rental property owners. Proficient in managing Airbnb listings, coordinating cleaning teams, handling guest communications, and maximizing occupancy rates through pricing tools and optimized listings. Dedicated to providing seamless guest experiences while helping property owners grow and streamline their rental operations.

General Services I Listing Management I Client Care

Booking ManagementCalendar & Availability SyncingListing OptimizationAudit Listing Management up to dateUpdate property descriptions & headlines to match seasonality/trendsUpdate Standard Operating ProcedureCollaborate with the team on backend operationsGenerate monthly payout reportGuest Communication & SupportHandle automated or manual guest communicationEnsure all automated messages & guest guides are up to dateMonitor and check guest reviewsHousekeeping CoordinationAssign cleaners and scheduling turnoversAssign cleaning checklist with photosLogistic support for cleaners, handyman and guestVerify cleaning completionConflict ResolutionCheck-in/Check-out AutomationKnowledge of Property Management Systems