Paula

Short-Term Rental Operations Specialist | Hostaway, Breezeway, Airbnb & VRBO

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Overview

Looking for full-time work (8 hours/day)

at $6.95/hour ($1,344.00/month)

Bachelors degree

Last Active

July 12th, 2026 (4 days ago)

Member Since

October 2nd, 2025

Profile Description

You visited my profile for a reason.
Maybe you're looking for someone reliable, proactive, and genuinely invested in helping your business run smoothly. If so, you're in the right place.

- Portfolio: ----------
- 3+ years as a Short-Term Rental Specialist managing vacation rentals across single and multi-property portfolios
- 9+ years of customer service experience, backed by strong communication and problem-solving skills
- Proficient with PMS platforms: Hostaway, Hospitable, OwnerRez, Hostify, Streamline, and Zeevou
- Skilled with PriceLabs for pricing strategy and revenue management
- Experienced with Breezeway, Asana, Notion, QuickBooks, Google Workspace, and Microsoft Office for operations, SOPs, and workflow management
- Strong communicator using Slack, WhatsApp, Microsoft Teams, and email support channels
- Experienced in guest communication, calendar management, booking coordination, pricing support, and listing management
- Efficient in coordinating cleaners, maintenance vendors, and day-to-day property operations
- Comfortable with invoice tracking, basic bookkeeping, reporting, and administrative support
- Detail-oriented, organized, proactive, and capable of managing multiple properties with minimal supervision
- Committed to delivering exceptional guest experiences, minimizing operational issues, and improving overall efficiency

I believe a great virtual assistant does more than complete tasks, they anticipate needs, solve problems, communicate effectively, and become a trusted extension of your team.
Whether you need support with guest relations, operations, team coordination, or administrative tasks, I bring professionalism, ownership, and a genuine commitment to helping your business grow.

If you're looking for someone dependable who truly cares about your success, I'd love to connect and discuss how I can add value to your business.

Top Skills

* I specialize in managing day-to-day property operations, ensuring smooth coordination between tenants/guests, owners, and service teams. My strengths include tenant and guest communication, lease and booking management, and handling inquiries or issues promptly and professionally. * I’m experienced in maintenance coordination, vendor management, and scheduling repairs, ensuring issues are resolved quickly to maintain property standards. I also handle rent/payment follow-ups, basic bookkeeping, and financial tracking to keep records accurate and organized. * With strong skills in organization, multitasking, and problem-solving, I can manage multiple properties efficiently while maintaining high satisfaction for both tenants and property owners.

Experience: 2 - 5 years

* I specialize in end-to-end short-term rental operations, including guest communication, booking and calendar management, and smooth check-in/check-out coordination. I’m highly skilled in handling guest inquiries, resolving issues quickly, and maintaining 5-star guest experiences. * I have strong experience in PMS platforms (Hospitable, Hostaway, Hostify, OwnerRez) and use tools like Breezeway, Asana, and Notion to manage tasks, turnovers, and workflows efficiently. I’m also experienced in maintenance coordination, cleaner scheduling, and troubleshooting property issues. * In addition, I bring basic bookkeeping and accounting support, helping track expenses and maintain organized records. I’m detail-oriented, proactive, and able to manage multiple properties while ensuring smooth daily operations.

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 2 - 5 years

As an Accounting Assistant, I supported day-to-day financial operations, including processing invoices, reconciling accounts, and managing accounts payable/receivable. I maintained accurate financial records, prepared monthly reports, and assisted senior accountants with audits, budgeting, and financial planning. This role gave me a strong foundation in bookkeeping, financial accuracy, and compliance, while improving my ability to manage deadlines and handle detailed reporting.

Experience: 2 - 5 years

Basic Information

Age
31
Gender
Female
Website
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Address
Compostela, Cebu
Tests Taken
IQ
Score:  111
DISC
Dominance: 49
Influence: 8
Steadiness: 13
Compliance: 30
English
C2(Advanced/Mastery)
Government ID
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