Im goal striving and optimistic and practical mindset that views challenges as opportunities for growth and focuses on solutions and also Im computer literate

As IT Service Desk Technician, I handle procurement of IT equipment like laptops, mouse, keyboards, monitors, docking stations and others for APAC region.
I handle IT Orientation(meeting) for new hire employees.
I worked with HR, hiring managers and Service Desk manager for new hire onboarding and offboarding.
I'm responsible for installation/uninstall of managed enterprise apps in the company.
I worked with Cybersecurity for machine/mobile device compliance, local machine permission and 3rd party app installation.
I setup network printer, conference room.
I'm handling tickets escalated by L1 Service Desk Technician.
I'm responsible for assigning, creating group, licenses, permission in M365 admin center.
Sharepoint site creation, permission part of my day-to-day task.
Adding, creating, updating permission of end users/stakeholders to distro/groups in AD, Exchange Admin, Endpoint is also part of my role.
Working with other IT resolver group like OT Network/Security, Infra and Cybersecurity is part of day-to-day task.
Providing access to Concur and LMS, adding projects is part of my role.

Technical Support, Customer Service, Cybersecurity, Python, Java, Kotlin, Android Studio, Cryptography, Cryptocurrency, Excel, Social Media Management.

Cyber Threat Intelligence and Cyber Security professional with over five years of experience across threat intelligence operations, SOC,
incident response, security engineering, and vulnerability analysis. Currently serving as a Cyber Threat Intelligence Analyst at Health-ISAC,
supporting the global healthcare sector through strategic and tactical intelligence that strengthens defenses against ransomware, data
breaches, and emerging threats. Experienced in producing executive and operational intelligence reports, analyzing adversary behavior, and
synthesizing commercial, open-source, and member-shared intelligence. Strong collaborator with proven ability to support incident response
efforts, engage with CERTs and intelligence communities, and communicate complex threat insights to technical and non-technical
stakeholders.

Web Developer | Cybersecurity
Enthusiast | Ethical Hacking Specialist
I'm a Project Development Officer
II at the Department of Education Dumaguete City Division, blending public
service with deep technical expertise. As both a Web Developer and Cybersecurity
Enthusiast, I specialize in building, maintaining, and securing web
applications for critical education systems.
My unique edge is in proactive
security auditing. I actively think like an attacker. I hunt down and fix major
security flaws, like RCE, SQL Injection, and XSS, before they cause harm. As
part of securing system architecture, I also set up and maintain Web
Application Firewalls (WAF) on Cloudflare. This 'attacker mindset' ensures our
systems are genuinely secure for students and staff.
I'm committed to constant growth.
I have completed 34 units toward my Master's in Information Technology
(MSIT), backed by foundational security certifications (ISC2, Cisco,
Certiport), and actively engage in TryHackMe labs, ensuring system
integrity and secure service delivery are my top priority.

Driven cybersecurity professional with over 14 yearsof experience in technical support, network and security engineering, and SOC operations.
Demonstrated expertise in i----------- response, risk assessment, threat hunting, and AI security. Certified in CISM, AAISM, CRISC, CompTIA CySA+, and
Fortinet Security Operations. Skilled in aligning security programs with SOC 2, NIST, and ISO 27001 frameworks, while collaborating across teams to deliver secure, compliant, and AI-enhanced security outcomes.

Experienced IT professional with a strong background in technical support, infrastructure management, and project coordination. Throughout my career, I have consistently delivered high-quality IT services and solutions to clients while effectively leading teams and ensuring adherence to best practices. With a focus on customer satisfaction and problem resolution, I have successfully provided technical assistance across various domains, including workstations, servers, network devices, and dental equipment.
Leveraging my expertise as an L2 Senior IT Consultant at Tekie Solutions LLC, I have supported L1 teams by offering in-depth technical guidance on complex i-----------. I have served as a reliable buffer during critical situations, ensuring seamless customer experiences. My effective communication skills have allowed me to provide prompt solutions to customers through phone, chat, and email channels.
As a Jr System Administrator, I played a pivotal role in coordinating the upgrade and decommissioning of 6000 virtual machines in compliance with Microsoft Win 7 and Server 2012 end-of-support. Additionally, I contributed to application compatibility testing following the upgrade, ensuring smooth operations and minimizing disruptions.
During my tenure as an IT Infrastructure Team Lead at Greatfeat Services, I led a team responsible for L2-L3 network and desktop support. I excelled in project planning, management, and coordination, overseeing the successful execution of IT initiatives. By developing and implementing company policies, I fostered a culture of efficiency and compliance. Moreover, I mentored entry-level IT tea-----------mbers, supporting their growth and aligning their skills with team objectives.
In my role as a Ticket Dispatch Shift Lead at Emerio Corp (Hewlett Packard), I demonstrated strong i----------- and change management expertise. Coordinating tickets and ensuring adherence to SLAs, I effectively mitigated business impact in collaboration with engineers. My keen eye for detail enabled me to document i----------- accurately, providing valuable insights for future improvements. I also played a pivotal role in coaching and mentoring entry-level IT tea-----------mbers, fostering their professional development and contributing to a high-performing team environment.
Previously, as a Desktop and Network Support Engineer at Emerio Corp (Accenture PH), I managed IT asset procurement and provided comprehensive onsite and remote L1-L2 support for desktop and network issues. I excelled in resolving tickets within agreed SLAs while serving as a dependable point of contact for the team.
With a proven track record of delivering technical excellence, project management skills, and the ability to lead and mentor teams, I am confident in my ability to make a significant impact in your organization. I am now seeking new opportunities to leverage my skills and contribute to the success of a dynamic and forward-thinking company in the IT industry.

A dedicated Computer Engineering graduate with a strong academic foundation in computer systems, programming, and networking. Skilled in software development, troubleshooting, and system integration, with hands-on experience in IoT-based projects and web applications. Recognized for being detail-oriented, adaptable, and highly motivated to apply technical knowledge in solving real-world challenges. Committed to continuous learning, professional growth, and contributing to the success of an organization through innovation and teamwork.

Leveraging 17 years of IT experience across Network Engineering, Systems Administration, and Cybersecurity, I am now focused on applying my well-honed problem-solving, organizational, and communication skills to Project Management. My background in ensuring reliable IT operations and robust data protection, coupled with a dedicated pursuit of leadership development and technical upskilling, positions me to effectively lead and deliver complex IT projects, driving successful outcomes through meticulous planning and proactive execution.

Hi, I’m -----------, a results-driven sales and business development professional with experience in lead generation, client management, and CRM systems like HubSpot and Salesforce. I excel in building relationships, closing deals, and helping businesses grow. Highly organized, self-driven, and remote-work ready, I deliver quality results on time, every time.

A Cybersecurity Specialist with a deep focus on SecOps and Cloud Infrastructure, specializing in the deployment and management of M365 security suites. Expert in end-to-end incident coordination. Combines technical hands-on experience with the ability to lead program assessments and develop long-term remediation roadmaps that strengthen security posture and meet regulatory requirements.

I'm an insurance account representative with hands-on experience both in Commercial lines and Personal lines. I work with COI, New Policy , Renewal Policy, endorsement in a different policy like General liability , Umbrella and Auto. Using AMS 360 and Outlook.

I am a Cybersecurity Analyst with over 6 years of experience in threat hunting, incident response, SOC operations, and cyber defense, helping organizations detect, analyze, and respond to real-world security threats.

I have hands-on experience working with SIEM platforms such as Wazuh, Splunk, IBM QRadar, and Google SecOps, along with endpoint security solutions like SentinelOne to monitor, investigate, and respond to security incidents. My background includes vulnerability assessment, penetration testing, phishing simulation, and security monitoring in both offensive and defensive cybersecurity environments.

In addition to technical operations, I specialize in cybersecurity training and simulation environments, including the development of cyber range labs that replicate real-world attack and defense scenarios. I design structured exercises that allow users to investigate logs, identify threats, and apply incident response techniques in a controlled environment.

I also develop structured e-learning content, including lesson plans, labs, quizzes, and learner-focused training materials for cybersecurity and IT programs. My goal is to create practical, beginner-friendly learning experiences that bridge the gap between theory and real-world application.

I am detail-oriented, adaptable, and committed to delivering high-quality work that improves both security operations and technical learning experiences.

I bring 22+ years of experience in IT service delivery, technical support, and identity management, with a career spanning both freelance consulting and corporate leadership.
In my current role as Web and Domain Specialist at Zama Corporation, I lead domain migration projects across APAC, EMEA, and US regions, oversee SSL and certificate management, and manage identity access to ensure compliance and security. I also administer Atlassian tools, streamline workflows, and drive process improvements that strengthen collaboration across teams.
I apply ITIL best practices, business process improvement, and project management principles to deliver secure, reliable, and efficient IT operations. These approaches allow me to balance technical execution with organizational goals.
Before Zama, I completed 320+ projects on Upwork, delivering IT, eCommerce, and technical solutions to clients worldwide. That background sharpened my adaptability, customer focus, and ability to deliver results under diverse requirements.
Certified in Mailchimp, Klaviyo, and JumpCloud, I continue to expand my expertise with a strong interest in cybersecurity and enterprise IT systems.
What drives me is solving complex technical challenges while enabling secure, efficient business operations.