Edmeline
Virtual Assistant | Operations Coordinator | Customer Support & Logistics Specia
Overview
Looking for any work (8 hours/day)
at $4.13/hour ($800.00/month)
Bachelor's degree
Last Active
June 5th, 2026 (yesterday)
Member Since
June 5th, 2026
Profile Description
Results-driven Operations Coordinator and Customer Support Specialist with over 4 years of experience in customer service, logistics operations, dispute resolution, appointment setting, and sales support. Experienced in managing customer inquiries, resolving escalations, coordinating operational processes, and maintaining accurate documentation in fast-paced environments.
Recognized for strong communication skills, attention to detail, problem-solving abilities, and commitment to delivering exceptional customer experiences. Capable of working independently, managing multiple priorities, and supporting business operations remotely.
Top Skills
Professional Services » Management Services » E-Commerce Management
Experience: 1 - 2 years
Handled customer disputes and escalations while ensuring compliance with company policies. Conducted investigations and reviewed supporting documentation to reach fair resolutions. Maintained professionalism when dealing with complex customer concerns. Consistently met quality and productivity expectations.
Office and Administration » Email Handling
Experience: 2 - 5 years
Accounting » Accounts Receivable » Billing
Experience: 2 - 5 years
Supported customers with insurance-related inquiries and claims assistance. Explained policy information and claim procedures clearly. Ensured compliance with quality assurance and data privacy standards. Maintained accuracy while handling sensitive customer information.
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 2 - 5 years
Marketing » Appointment Setting
Experience: 1 - 2 years
Customer Support » Customer Service » Conflict resolution
Experience: 2 - 5 years
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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