Executive Assistant

Handles advertising management within professional and management services, supporting the planning, coordination, and execution of marketing and promotional campaigns. Skilled in handling both traditional and digital advertising efforts, ensuring brand consistency, audience targeting, and effective campaign delivery to support business goals. Organized campaigns, coordinating promotions, and making sure messages reach the right audience. Focused on keeping branding consistent while supporting growth through creative and well-planned marketing efforts.

Skilled in office and administrative support using Google Workspace, including Gmail, Docs, Sheets, Drive, and Calendar. Experienced in managing emails, creating documents, organizing files, scheduling tasks, and collaborating with teams efficiently in a remote or office setting.

Experienced in customer support with a strong focus on customer relationship management (CRM) involves chat support, emails, calls to B2B B2C, ensuring timely responses, effective communication, and positive client experiences. Skilled in handling inquiries, resolving concerns, maintaining client records, and building long-term relationships that support customer satisfaction and business growth.

Experienced in project management using Trello to organize tasks, track progress, and manage workflows efficiently. Skilled in creating boards, assigning tasks, setting deadlines, and ensuring projects are completed on time through clear coordination and team collaboration.

Skilled in customer support, sales support, and lead generation with experience in assisting clients, responding to inquiries, and identifying potential customers. Able to build rapport, qualify leads, follow up effectively, and support the sales process to help drive business growth and improve customer satisfaction.

Skilled in graphic design using Canva to create visually appealing content for social media, marketing materials, presentations, and business branding. Additional tasks inluding designing layouts, editing templates, and producing clean, professional visuals that support brand identity and communication goals.

Experienced in appointment setting using Calendly to efficiently manage bookings, coordinate schedules, and streamline client meetings. Skilled in organizing appointments, sending confirmations and follow-ups, and maintaining smooth communication to support sales and business operations.

Experienced in e-commerce support using Shopify, including product listing, order management, customer inquiries, and store updates. Skilled in maintaining accurate product information, processing orders, and supporting daily store operations to ensure a smooth online shopping experience.

Experienced in project management using ClickUp to organize tasks, track progress, and manage workflows efficiently. Skilled in setting timelines, assigning responsibilities, monitoring deadlines, and coordinating team activities to ensure projects are completed on time and with high quality.

Experienced in SaaS customer support, assisting users with software-related inquiries, troubleshooting issues, and guiding them through platform features. Skilled in providing clear communication, resolving technical and account concerns, and ensuring a smooth user experience to support customer satisfaction and retention.

Experienced in coaching and tutorial teaching with a focus on homeschool support, providing lessons and guidance tailored to each learner’s needs. Skilled in explaining concepts clearly, developing engaging learning materials, and supporting students’ academic growth through structured yet flexible teaching methods.